Management Assistant

At ING Australia, we believe that your individuality is what makes you stand out from the crowd. That's why we offer a career that's as unique as you are. With a global scale, inclusive culture, and cutting-edge technology at your fingertips, you'll have everything you need to become the best version of yourself.

Internally known as Management Assistant, this role offers the perfect step up for someone with some existing experience in similar business support roles (i.e., office coordinator, personal assistant, executive assistant etc.).

The responsibilities in this role are varied – from proactive support of diary management, email monitoring, expense and budget management, team event coordination, international and domestic travel arrangements along with some general administration tasks. 

You’ll be given loads of opportunities to grow in the role, with exposure to people right across the business. Last but not least, you’ll be reporting into a team who want to help you succeed in your career with ING by challenging you to always stay a step ahead.

So, what are we looking for?

Really, it all comes down to the right mind set. We’re looking for someone who can filter through a world of different priorities and help alleviate some of the pressures our Leadership Team face. Time. We want them spending as much of it as possible on the things that have the best value for them, our business and our customers – which is where your role plays a crucial part.

A bit about the team

We’re a fun and collaborative team, and we think you’ll really thrive in our inclusive culture. As with any role things can get a bit hectic at times, but even when the going gets tough, we still have each other’s support.

What you’ll do

• Help your Leadership Team filter and prioritise what is important and keep them updated on what is happening within the business.
• Keep their diaries under control. We live in a mad-world and meetings can quickly fill up a day. You’ll work with your Leadership Team to ensure the right stakeholders are included in various meetings, stakeholders are prepared, and help to remove meetings which may not be needed.
• Juggle multiple priorities. Things can get busy sometimes and you’ll be someone who can thrive under pressure and help things stay on track.
• Be our systems whiz – because we’re a digital bank we have a lot of systems that keep things running. You’ll be someone who can pick up systems easily and intuitively.
• Deliver fantastic attention to detail, organisation skills and proficient in Microsoft PowerPoint & Excel. Sometimes our Leadership Team may need to present information at short notice, and we’re hoping you can help them consolidate information into presentable slides that their audience can easily understand.

What we’re looking for

• 3+ years’ experience as an Office Coordinator or Executive Assistant with proven experience supporting leadership teams
• Proven experience managing multiple diaries
• Exceptional time management skills and attention to detail
• Experience juggling multiple priorities with military precision
• Well-honed organisation skills and proficiency in MS Office Suite
• Drive to continuously improve how things get done so that tomorrow is easier
• And lastly an effervescent personality and a passion to do things right the first time!

What’s in it for you?

• Discounted ING Health Insurance 
• An additional Rest Day to support your wellbeing 
• An IMPACT day to volunteer on an approved sustainability activity 

About Us

At ING, we want to make life simpler and more worthwhile – for everyone who banks with us, for the people who work with us, and the community at large, too. 

When you come to work at ING, you’re joining a team where individuality isn’t just accepted, it’s encouraged. We’ve built a culture that’s fun, friendly and supportive – it’s the kind of place where you can be yourself and make the most of whatever you have to offer. 

We give people the freedom to think differently, take ownership of their work, and make great things happen. We’re here to help you get ahead. And with our global network, there’s plenty of scope to take your career in new directions, perhaps even ones you’ve never considered. 

We are all about celebrating success and as a result we are proud to be a WGEA Employer of Choice for Gender Equality and a certified Family Inclusive workplace.  

Sound like the kind of place you’d feel at home? We’d love to hear from you. 

(One last thing, ING operates a direct talent sourcing model. So no agency introductions, please.) 

Need more?
Contact Rachel Yuen at rachel.yuen@ing.com

Still in two minds?

At ING, we know that diversity drives innovation. Research reveals that 60% of women and underrepresented groups may pause at this stage, even after starting their application. Don’t miss out on the opportunity to bring your unique perspective to our team - submit your application today!

Applications close on Thursday 20th March 2025

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