Chief Commercial Officer Lead (CCO Lead)

Transaction Services (TS) is the power engine of WB, offering a suite of products and services to corporate and institutional clients across our global network. We are a top 3 transaction bank in the Eurozone, with deep expertise and a market-leading BMG proposition. We are at the core of our clients’ value chains with focus of deepening relationships, remaining relevant throughout economic cycles and delivering products and services they need with a seamless, digital product foundation.

Your new role

We are seeking a dynamic and strategic Chief Commercial Officer Lead (CCO Lead) for our Transaction Services division within Wholesale Banking. The candidate will be responsible for driving initiatives under the commercial TS and WB Strategy, fostering commercial discipline, measuring performance, unveiling commercial opportunities and driving growth and profitability.

This is a unique and exciting opportunity to step into a brand-new position where you will have the freedom to help shape TS strategy, implement your ideas and drive real change.

Role and Responsibilities

• Strategic Sales Planning: Develop, coordinate and implement commercial initiatives that drive the growth and profitability of WB Transaction Services.
• Sales and Performance Management: Using the content of the Commercial Excellence Framework to coach, train and encourage the WB organisation, guide and measure the performance of TS Sales teams to assess the effectiveness and prioritise campaigns that enhance the visibility and attractiveness of our services. Monitor the performance of commercial activities at country and individual portfolio levels, including Salesforce registration. Take corrective actions to achieve objectives.
• Alignment with Stakeholders: Align within WB CCO and with TS Sales, Commercial Product Management, and TS Strategy and Balance Sheet Management Team on commercial priorities.
• Strategic Connection: Connect WB TS Sales activities with the overall WB TS and WB Bank strategy and ambitions.
• Commercial Excellence: Instil Commercial Discipline throughout the TS organization globally and improving Accountability (Create, embed and monitor) by means of a TS Excellence (KPI) Framework. Embed g the VCT Excellence way of working in the organization and drive results with VCT’s on execution and commercial opportunities.
• Data Demand: Address the surge in data demand from the business to ensure data-driven decision-making and strategy formulation. Identify business requirements and possess ability to translate data into commercial insights ensuring alignment with the Strategy & Performance team.
• Origination Capabilities: Enhance our origination capabilities in close cooperation with Sectors to further diversify (Fee) income and enable active portfolio management.

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself. 

You are driven by a passion for people, creativity, and high-quality standards. You should have a proven track record in a senior commercial role within Transaction Services or Wholesale Banking with strong strategic planning and analytical skills. Excellent relationship-building, stakeholder management and communication skills are essential, as well as the ability to lead and inspire teams. An innovative mindset with a focus on continuous improvement is crucial. As the linking pin between WB TS and CCO, you should be self-starting and comfortable operating in a complex matrix organization

Qualifications:

• We are looking for a Director with a minimum 10 years’ experience within Transaction Services or Wholesale Banking
• Proven track record in a senior commercial role
• Sense for business strategy and opportunity, based on relevant industry knowledge and markets expertise
• Competence to translate WB & TS vision and strategy into specific direction for the TS
• Strong strategic planning and analytical skills
• Highly experienced in complex stakeholder management
• Collaboration skills to work across both functional and geographic lines
• Excellent relationship-building and communication skills
• Ability to lead and inspire teams. Innovative mindset with a focus on continuous improvement.
• Ability to drive change with presence and energy
• Commercial drive and high level of self-motivation
• High proficiency in English (verbal & written), and ability and willingness to travel.

Rewards & benefits 

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions here.  

The benefits of working with us at ING include: 

• A salary tailored to your qualities and experience
• 36 or 40 hour workweek
• Individual leave: 24+2 individual holiday days based on 36 hr workweek
• Diversity leave: 3 days per year (1,5 paid, 1,5 unpaid)
• CSR days: up to 2 days per year to actively engage in society by volunteering
• 13th month salary
• 8% Holiday payment
• Individual Savings Contribution (BIS), 3.5% of your gross annual salary
• Mobility card
• Attractive pension scheme
• Hybrid working to blend home working for focus and office working for collaboration and co-creation

Want to apply directly?

Upload your CV and motivation letter by clicking the “Apply” button. 

Please note, multiple interview steps involving various business stakeholders will be part of the selection process.

About us

With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us and apply today!