Business Controls Analyst - 12 Month Fixed Term Contract

At ING Australia, we believe that your individuality is what makes you stand out from the crowd. That's why we offer a career that's as unique as you are.

We’re looking for a passionate Business Controls Analyst to join our Business Controls Office on a 12-month fixed term contract.

Our Business Controls Office is responsible for the Operational, Regulatory and Compliance Risk activities undertaken in our 1st Line of Defence for Retail Bank, Chief Operations Office (COO). Our team provides support through advice, guidance and assurance, and continuous improvement activities.

You’ll be responsible for supporting COO teams in the identification and management of non-financial risk (operational, regulatory and compliance risks) in line with our Risk Appetite Statement, policies and regulatory obligations.

This role can be based in Sydney or Wyong. A Wyong based candidate will be expected to travel to the Sydney office 2 days per week.

Are you ready to make an impact?

What you’ll do

• Monitor and track non-financial risk items (Issues and Events) and ensure timely completion, aligned to policy and procedure.
• Perform Key Control Testing (KCT) in line with the timeframes set out in the annual KCT plan and report on findings to management.
• Manage data quality and QA activities across systems including development of best practice guidelines.
• Report, analyse and provide insights to support the COO business in effective identification and management of non-financial risks.
• Work with COO teams, and 1st Line and 2nd Line of Defence teams (reporting to CRO) to drive improvements to processes, tools and systems used in management of non-financial risk.
• Develop expertise in Bank Non-Financial Risk policies and standards to ensure compliance across the Retail & Wholesale business.
• Develop expertise in compliance and regulatory obligations areas and report applicable findings to the Bank.

What we’re looking for

• Previous experience as an analyst from a similar role, ideally within 1st of 2nd Line risk. A background within banking will be essential for this role.
• Sound knowledge of regulatory and compliance regimes (AML/KYC, Privacy, BCOP, Responsible Lending).
• Excellent relationship management skills and the ability to communicate and influence stakeholders.
• Intermediate Microsoft Office skills, including Excel, Word and PowerPoint. 
• Strong problem solving, critical analysis and business writing skills.

What’s in it for you?

• Drop everything and learn with over 16,000 professional and personal development courses to choose from
• Discounted ING Health Insurance
• An additional Rest Day to support your wellbeing
• An IMPACT day to volunteer on approved sustainability activity

About Us

At ING, we want to make life simpler and more worthwhile – for everyone who banks with us, for the people who work with us, and the community at large, too. 

When you come to work at ING, you’re joining a team where individuality isn’t just accepted, it’s encouraged. We’ve built a culture that’s fun, friendly and supportive – it’s the kind of place where you can be yourself and make the most of whatever you have to offer. 

We give people the freedom to think differently, take ownership of their work, and make great things happen. We’re here to help you get ahead. And with our global network, there’s plenty of scope to take your career in new directions, perhaps even ones you’ve never considered. 

We are all about celebrating success and as a result we are proud to be a WGEA Employer of Choice for Gender Equality and a certified Family Inclusive workplace.  

Sound like the kind of place you’d feel at home? We’d love to hear from you. 

(One last thing, ING operates a direct talent sourcing model. So no agency introductions, please.) 

Need more?
Contact Sabrina Huynh, Sabrina.huynh@ing.com

Applications close Thursday, the 27th of March. 

Still in two minds?

At ING, we celebrate diversity and innovation. Research shows that 60% of women and underrepresented groups may hesitate at this stage, even after starting their application. Don’t miss out on the chance to bring your unique spark to our team - hit submit now! Your fresh perspective is what we’re all about.

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