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ServiceNow Engineer

  • REQ-10085745
  • 13/01/2025
  • IT Engineering
  • City of Taguig, Philippines
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Job Overview

Join ING Retail Tech PH as a ServiceNow Engineer where you will be part of a cross-functional team of talented individuals. Together, your team will work with the latest technologies to innovate and develop solutions. You will report to a Chapter Lead who will guide your professional development and help you reach your full potential.

Key Responsibilities

  • Development and configuration of ServiceNow applications and modules based on business requirements and best practices
  • Integration of ServiceNow to other systems/platforms via API, web services, or orchestration
  • Troubleshooting and resolution of functional, performance, and/or security-related issues
  • Upgrade and enhancement of ServiceNow applications and integrations
  • Collaboration with other developers, product managers, testers, and stakeholders
  • Keeping up-to-date with latest ServiceNow features and trends
  • Contribute to the team’s growth through mentorship and knowledge sharing

Key Capabilities/Experience (Minimum Qualifications)

Must Have

  • At least 3 years of experience as a ServiceNow professional (CSA/CAD)
  • Experience working with products/modules such as ITSM, GRC, and BCM
  • Basic knowledge with JavaScript
  • Worked with Agile/Scrum and DevOps environment
  • Familiarity with Azure DevOps features and/or similar tools (Boards, Pipelines, Repos)

Good to Have

  • Configuring Kafka instances
  • Working with Linux-based environments
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ING’s vision is to unlock our people’s full potential through our inclusive culture where everyone has the opportunity to develop and have impact for our customers and society. To achieve this vision, our policies support diversity, equity, and inclusion. As an equal opportunity employer, we do not tolerate discrimination of any kind with regard to age, gender, gender identity, cultural background, experience, religion, race, ethnicity, disability, family responsibilities, sexual orientation, social origin, or any other status protected by applicable law. If you require any assistance or if we can accommodate you in any way when participating in our application and/or interview process, please email the recruiting contact listed for the relevant position. We will be happy to work with you to ensure a fair and accessible process. Read more about our commitment to diversity, inclusion and belonging here.

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