Ops Engineer - Murex @ING Hubs Romania

Discover ING Hubs Romania

ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit, and retail operations to 24 ING units worldwide, with the help of over 1700 high-performing engineers, risk, and operations professionals.

We started out in 2015 as ING’s software development hub – a distinct entity from ING Bank Romania – then steadily expanded our range to include more services and competencies.

Now we provide borderless services with bank-wide capabilities and operate from two locations: Bucharest and Cluj-Napoca.

Our tech capabilities remain the core of our business, with more than 1500 colleagues active in Data Management, Touchpoint Channels & Integration, Core Banking, and Global Products.

We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged.

For us, impact isn't a perk. It's the driver of our work.

We are guided and rewarded by a shared desire to make the world a better place, one innovative solution at a time. Our colleagues make it their job to do impactful things, and they love doing it in good company. Do you?

Financial Markets and Group Treasury Tribe (FM>)

Across ING we are embarking on a new chapter in our digital products, moving towards a more experimental and customer centered approach that leverages all of the strengths and history of our group companies, while delivering real value to millions of clients across the world.

You will be part of a team of Feature Engineers in the Financial Markets and Group Treasury tribe (FM>). The FM> tribe is part of Wholesale Banking. Wholesale Banking is serving corporate clients and financial institutions in over 40 countries.

The Mission

The Murex Capability Squad supports the Murex application in Financial Markets in a number of ways: help our Front and Middle Office Murex users in their daily activities, provide support for the interactions between Murex and other Financial Markets systems (such as MarkitWire, Summit, Bloomberg, Anvil+, etc), deliver changes and new functionalities, helping at the same time to maintain a robust and reliable application.

As an OPS Engineer in the Murex Capability Squad, you will excel in maintaining and enhancing in all aspects the Front/Middle-Office Murex system. This will include analysis, design and test of code changes and close cooperation with the Product Owner and with the Developers to help resolve Production issues, as well as add new features/scripts for the system, which to address various business requirements or regulatory requirements.

We use top notch in-house engineered solutions and market-leading vendor applications. These systems need to be running virtually 24/7. If they aren’t, our business will shut down. Therefore, the quality of our work must be high.

The role is based in the ING Hubs Romania, Bucharest office. ING works in hybrid mode, which means you will work approximately 50% at home, and 50% in the office. There is a lot of freedom to choose where you work; all that matters is that you deliver.

Your day to day

From an individual contributor point of view, together with your IT colleagues in London, Amsterdam, Singapore and New York you will:

• You readily deal with incidents and requests raised by our users, but also downstream customers Perform root cause analysis to determine the actual failure cause and implement structural fixes. You communicate directly with users world wide

• You assist with functional specifications for change requests and testing release stories.

• You take ownership of issues and improvements, seeing them through to completion, providing comprehensive handover as required

• As part of a cross-border (Bucharest, London, Amsterdam, Singapore) Capability Squad you work in an Agile/Scrum way, on the backlog prioritized by a Product Owner, and you demo your features to other Capability colleagues and the stakeholders alike

• Our platform has a global user base of Risk Managers, Traders, Sales in Singapore, Europe and New York, you are responsible for supporting a stable, performing and secure platform/service.

• Support in performing High Availability and Disaster Recovery tests

• Continuous deployment and delivery using Azure DevOps

• Find opportunities to automate the testing of existing features, performance and security as well as the automation of deployments, monitoring, and more. This is a key responsibility of the Operations Engineers

• Help the developers/peers working for other systems to understand the root cause for a problem or existing gap for an enhancement

• IT Risk & security controls need to be put in place and accurately documented, for this you will need to get familiar and keep up to date with the ING Information Security Management Policy

What you’ll bring to the team

Experience:

• You have strong knowledge of Interest Rate / Credit Derivatives and Treasury Products.

• Good understanding of the Murex  

• ​You have a good/solid knowledge of Murex implementation / migration / upgrade projects

• Using Linux commands at a beginner to intermediate level

• Comfortable using SQL in your daily activities

• JMS familiarity

• Testing knowledge: Test scenario, execution, regression testing

• Test automation skills (via python scripts)

• MX testing suite knowledge

• Knowledge on CI/CD, and experience with Azure DevOps

• Strong knowledge of scripting languages (e.g. Bash, Python, PowerShell, Korn shell, Perl);

• A customer focus, with the mindset to find and resolve root causes of incidents to structurally improve the customer experience.

Nice to have

• 3+ years of experience in a Murex functional role

• Strong communicator and able to work in a pressurized environment to deadlines

• Security and IT Risk (SOX, vulnerability management)

• Shell scripting: Korn shell, Python, Perl

• Experience working on vendor Treasury applications

• MX Test Reporting -Diff function

• Test Management Support nice to have

• Experience working in an agile environment

• Foreign languages: English (advanced)

• Education: Education at Bachelor/Master level with a strong analytical background, in Computer Science, Cybernetics, Software Engineering, Financial Engineering or equivalent

If you want to deep dive into the processing of personal data conducted by ING Hubs Romania during the recruitment process and your rights related to it, read the privacy notices on our website (make sure to scroll until you reach the Data Protection section/ Candidates tab).