Data Analyst | Operations Centre of Excellence (Temporary 18 months) @ING Bank

Mission

Within ING Operations, data plays a key role in driving operational excellence and informed decision‑making.

As a Data Analyst, you will support OPS teams by transforming operational data into clear insights, automating reports and contributing to continuous improvement initiatives. You will work closely with experienced analysts and business stakeholders in a collaborative, learning‑oriented environment.

About the team

OPS CoE is the analytics partner for Banking Operations, supporting performance management, capacity planning, automation and data quality initiatives. The team works closely with OPS experts, Data Management, IT and automation teams to ensure reliable data and meaningful insights. We value collaboration, curiosity and continuous learning, and we support each other’s professional growth.

Your day to day

• Write and maintain code to automate OPS reports and data processing using Python, SQL, VBA or C#

• Support automation of OPS reporting to reduce manual effort and improve data reliability

• Develop and maintain reusable scripts, queries and simple EUCs

• Create and update periodic and ad‑hoc reports and dashboards (Power BI, Excel)

• Support ad‑hoc analyses by preparing data and helping interpret results

• Monitor data quality and support issue resolution together with stakeholders

• Prepare basic technical documentation and user guidance for developed solutions

• Collaborate with OPS experts, Data Management, IT and automation teams on reporting and data initiatives.

What you bring to the team

• Strong interest in data, automation and analytics

• Good knowledge of Python, SQL, VBA or C#

• Ability to work independently, prioritize tasks and learn quickly

• Analytical mindset with attention to detail and problem‑solving skills

• Team player, open to collaboration and feedback

• Internship or previous experience in data/analytics/robotics is a plus

• Good Excel skills, Power BI is a plus

• English – advanced level.

What we offer

• Impactful work in a fun and collaborative environment

• Open-concept offices designed for both teamwork and relaxation

• Corporate events and social gatherings

• Hybrid way of working with flexible working schedule and short week options

• Monthly budget on Benefit platform

• Extra annual leave days depending on the total length of working experience

• Growth opportunities through upskilling/ reskilling programs and a variety of learning and development platforms: ING Learning Centre, Udemy, Bookster, as well as through training and certifications

• Possibility of accessing Internal roles, International Short-Term Assignments or Long-Term Assignments

• Context to make an impact through Sustainability and Corporate Social Responsibility projects.

Job Application Safety Reminder

We’re seeing an increase in fraudulent job offers. To protect yourself, please:

• Apply only via official ING platforms. ING uses Workday as its recruitment system.

• Verify the sender’s email — it should only come from @ing.com or @myworkday.com.

• Know that ING will never request payments or banking details during the recruitment process.

How to Apply
Click “Apply” on our careers site and submit your application through Workday. We’re excited to meet you!

Discover ING Bank Romania

ING believes in a world where everyone has the right to grow and progress in their own way. We express this in our global tagline, “do your thing”. Perhaps more than in any other large company, we extend our belief in the power of autonomy to our own people. But there’s a catch. In return for great freedom, we expect people to do great things for our customers, our stakeholders, and ING at large.

To work here is to be surrounded by people who are energetic, ambitious, friendly and respectful: talented specialists who take the responsibility and autonomy to make great things happen. We stay curious, thrive on change, and seek new and better ways to make it happen. Active in Romania for more than 30 years, ING Bank pioneered and challenged the local banking industry. Technology and innovation are at the core of what we do, making our products relevant for our customers’ lives and businesses.

ING Bank Romania is the only bank with an organic growth within the top 10 local banks by assets, without acquisitions of client portfolios or other banks. ING Bank Romania is an universal bank with more than 1.8 million customers from three business segments: individuals (retail), SME and Mid-Corporate companies and Wholesale Banking.

Join us!