IT Area Lead | Platform as a Service Area @ING Bank

Discover ING Bank Romania

ING believes in a world where everyone has the right to grow and progress in their own way. We express this in our global tagline, “do your thing”. Perhaps more than in any other large company, we extend our belief in the power of autonomy to our own people. But there’s a catch. In return for great freedom, we expect people to do great things for our customers, our stakeholders, and ING at large.

To work here is to be surrounded by people who are energetic, ambitious, friendly and respectful: talented specialists who take the responsibility and autonomy to make great things happen. We stay curious, thrive on change, and seek new and better ways to make it happen. Active in Romania for more than 30 years, ING Bank pioneered and challenged the local banking industry. Technology and innovation are at the core of what we do, making our products relevant for our customers’ lives and businesses.

ING Bank Romania is the only bank with an organic growth within the top 10 local banks by assets, without acquisitions of client portfolios or other banks. ING Bank Romania is an universal bank with more than 1.8 million customers from three business segments: individuals (retail), SME and Mid-Corporate companies and Wholesale Banking.

Join us!

Mission

The PaaS IT Area Lead role is part of the INGs’ Tech Platform Services tribe, with responsibilities on managing and integrating large scale infrastructure products and services for the local OS & Platforms and Middleware squads, thus supporting ING Bank business applications and process, by implementing and operating highly secure and resilient infrastructure solutions.

The role is responsible on translating business functional requirements and technical vision into practical deliverables ensuring scalability, reliability, compliance, and security considering full range of products & services of Global & Local Core Infrastructure, thus supporting organization Cloud journey and Digital by default processes.

On a day-by-day basis the PaaS IT Area Lead is responsible for the operational backlog for the IT4IT assets belonging to PaaS squads considering products lifecycle, by developing among chapters entrepreneurial mindset & culture, capacity and effective way of working.

As well the PaaS IT Area Lead has in scope the development and delivery of “CoE – Centre of Expertise” squads with scope on delivering centralized support to Delivery Areas for Cloud – IPC & Public – solutions and technologies such as middleware, OS and Databases.

As part of the PaaS domain, you will have the opportunity to share your passion with DevOps engineering domains by creating, developing and expanding technical skills with open mind, curiosity to discover new way of thinking, challenging assumptions and making room for diversity.

With your solid technical & business understanding of your Area and people leadership skills, you are overall responsible for the performance and health of the chapters and together with your Team Leads, set the people development path within the chapters to develop the required set of skills.

We are encouraging entrepreneurial mentality expressed into a challenging and highly collaborative environment which nourishes innovation using technology as the main driver to progress.

Your Day-to-Day

• Lead the development and implementation of strategy for your area, anticipating complex issues, challenges, and opportunities, and ensuring integration with the wider strategy of stakeholders from Delivery Areas – PI, BB & WB – in close alignment with theirs’ Tech representatives, being an trusted partner for the IT Area Leads.
• You lead by example being a model of sound technical thinking and sophisticated engineering patterns that pertain to distributed systems.
• You showcase leadership and sound decision-making to your organization, multiplying your effectiveness by teaching others how to lead.
• Contribute to the development of annual and longer-term business plans by forecasting performance against business key performance indicators
• Develop business cases for key activities & projects, and estimating the financial and human resources required to deliver performance targets
• Manage and deliver end-to-end digital programs and initiatives, leveraging agile and design-thinking principles to drive sustainable implementation.
• Identify and manage stakeholders, finding out their needs, issues and concerns by reacting to these and leading to coordinating the development of stakeholder engagement plans in cross alignment by informing and/or triggering decision making boards
• Identify shortcomings in existing business practices, then suggest and implement improvements while developing and delivering projects or a work streams within the organization's change management program.
• Communicate the actions needed to implement the strategy and business plan within the team
• Transport and explain the relationship to the broader organization's mission, vision, and values by motivating people to commit to these and to doing extraordinary things to achieve goals.
• Motivate and support the growth of all members of your chapter leads team using equitable approaches to performance management and development that may be differentiated to support each employee's unique needs and preferences to bring out their best and meet business needs.
• Use the organization's formal development framework to identify the team's individual development needs. Plan and implement actions, including continuing professional development specified by professional or regulatory needs, to build their professional capabilities. Provide informal training or coaching to others throughout the organization in own area of expertise to enable others to improve performance and fulfil personal potential.

What you bring to the team

• Provable understanding of Infrastructure engineering practices relevant for large scale enterprises performance driven distributed systems, cross-functional support, SRE practices, cloud operating models, BizSecDevOps and Agile way of working framework
• Sound understanding of E2E cross-functional support, and management of ITSM processes and tools, with experience in managing complex technical setups
• People management abilities, leading cross-functional teams by applying their diverse skills and perspectives to achieve common goals and addressing performance as a way of continuous improvement of the services and way of working
• You build proud teams with strong identity by focusing on people development, coaching & mentoring. You convey team members' roles and goals in a compelling way that builds excitement and delivers value to the local ING organization and as well to Global engineering.
• Strategic mindset by foreseeing ahead future possibilities and the translation into breakthrough strategies. You develop longer-term strategies for your area by supporting Delivery Areas business strategies
• You can anticipate and balance the needs of multiple stakeholders, while promoting an environment of high ethical standards and cross-cultural sensitivity in working with all stakeholders.
• You can apply your knowledge of business needs to advance the organization's goals. You share industry developments with the team; you help them grasp business and industry fundamentals and understand how they contribute.
• You know the most effective and efficient processes to get things done, with a focus on continuous improvement. You equip others to handle day-to-day tasks effectively on their own.
• You are comfortable to maneuver through complex policy, process, and people-related organizational dynamics.
• You align own team's work with other workgroups and look ahead to determine and obtain needed resources to complete plans.
• You work independently to create, analyze, and monitor budgets in line with organizational strategy, projects and programs criteria
• You act independently with result orientation mindset to apply comprehensive understanding of the tech & business environment and objectives by developing solutions while providing guidance and training to others
• Passionate about major trends in technology, keeping pace with the latest innovations

What we offer

• Impactful work in a fun and collaborative environment

• Open-concept offices designed for both team work and relaxation

• Corporate events and social gatherings

• Hybrid way of working with flexible working schedule and short week options

• Monthly budget on Benefit platform

• Extra annual leave days depending on the total length of working experience

• Growth opportunities through upskilling/ reskilling programs and a variety of learning and development platforms: ING Learning Centre, Udemy, Bookster, as well as through trainings and certifications

• Possibility to access Internal roles, International Short-Term Assignments or Long-Term Assignments

• Context to make an impact through Sustainability and Corporate Social Responsibility projects.