eTrading Platform Product Owner

ING Wholesale Bank in the UK is a dynamic and challenging environment. The Information Technology department is accountable for IT services consumed not only by the UK but also other ING Wholesale Bank locations.

The Financial Markets UK IT Area consists of approximately 50 engineers responsible for Application Development, Maintenance, and support across a range of products used by the Bank’s Financial Markets business. The Financial Markets landscape is rapidly going through a process of digitization, adopting new financial markets specific technologies, and developing functionality to facilitate eTrading, meeting regulatory requirements and enhancing the Front Office user experience.

We operate according to a Scrum Agile delivery process and are passionate about developing our engineering capability to ensure our services are delivered efficiently and securely. 

Main Duties and Responsibilities of Role:

You will work in the dynamic environment of the Global Tribe - Financial Markets & Group Treasury, (FMGT) reporting locally to the CIO as part of the Tech Leadership Team, ,anaging & developing the Chapter Leads, Chapters and Squads in your Area, responsible for stability and reliability of the IT services provided to the FM business.

Through working with your squads, service providers and the wider FMGT tribe you will contribute to our goal to ensure a Safe and Compliant Bank. This will be achieved through governance, service management and adherence to the Bank’s IT Risk Management Model delivering secure operations, regular control evidencing and testing. You will develop the Risk culture mindset amongst your Chapters.

• Being the face of the UK in the Global FMGT Tribe

• Planning and managing the budget & resources of the IT Area, proactively monitoring your own budget and aligning with your counterparts.

• Identifying and adopting applicable changes in the market with regards to innovation, time to market, procedures, processes, and methods to stay one step ahead.

• Ensuring a safe and compliant bank from an IT perspective (IT custodianship) by guaranteeing that all assets in scope comply with the risk management model.

• Working with peers and the Global Financial Markets & Group Treasury tribe to define and implement the IT strategy for Financial Markets and ensuring adoption of ING One Agile Way of Working, nurturing IT maturity and craftsmanship.

• Responsible for sourcing of the IT Area Financial Markets UK: steering on correct staffing and people development for the IT Area, both internal workforce & sourcing with partners, defining and optimizing sourcing strategy.

Your day-to-day:

• Build and maintain sustainable relationships with key stakeholders (Trading, Risk Management, IT), focusing on understanding their challenges and opportunities to improve overall experience

• Empower trading teams by providing technical platform support on day-to-day issues related stability, resilience achieving availability targets on a monthly basis

• Lead and coordinate project testing initiatives across FMGT squads, thorough validation and alignment with business objectives.

• Lead, guide, and inspire others in specific areas, managing preparations and commitments regarding deliverables, with a focus on stability, reliability, and end-user experience. Contribute to the IT strategy with proper IT Landscape for your area in line with the strategy to realize the purposes of the Tribe.

• Negotiate and monitor SLAs for system stability and support.

• Ensure a safe and compliant bank from an IT perspective.

• Lead root cause analysis for critical incidents and ensure timely resolution.

• Drive continuous improvement initiatives by streamlining workflows and eliminating inefficiencies.

• Maintaining and delivering a strategic technical roadmap for the eTrading applications within the IT area.

Career Potential

ING is a global bank operating in the Wholesale and Retail Banking environments. The Tech organisation is also global and. In this role you will play a pivotal part in the strategy and delivery of critical IT Services and therefore opportunities are wide ranging.

Candidate Profile

Qualification/Education

Essential:

Degree level in a relevant academic field, or demonstratable practical experience in a relevant area.

Desirable:

Relevant qualifications in covering Financial Markets & associated technology, Agile delivery and development, Information Security & Risk Management

Experience/Knowledge

• Senior leader with a proven track record in successfully managing teams throughout the complete project lifecycle in an Agile organization with a focus on Service quality.

• Experience of IT Risk Management

• Working understanding of Financial Services

Who are we looking for?

Talent for taking initiatives and making things happen, enthusiasm for helping others succeed, and a knack for staying ahead. Bring fresh ideas to life and embrace challenges in a fast-changing, complex environment. Naturally collaborative, investing in others to achieve common goals. Challenge the status quo and propose creative solutions. Stay curious, keep learning, and take on responsibility.

• You’re able to set a vision and manage conflict with integrity, fairness, and a positive attitude.

• You are a team player. Teamwork is core to the success of ING Engineers.

• Strong analytical and problem-solving skills.

• Able to enthuse and motivate engineers in your teams

• A deep understanding of IT infrastructure and systems used in trading and risk management within ING.

• Hands-on experience with backlog management tooling (e.g. Azure BLM) and CICD tooling (e.g. Azure DevOps).

• Good communication and presentation skills (in English), across different skill and seniority levels.

• Enjoy working in a diverse, multicultural environment; trust others and can be trusted.

• You are an Orange Code role model:

• You are always a step ahead

• You take it on and make it happen

• You help other be successful

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