Senior Manager, Technology Governance

At ING, Technology Risk keeps the bank sharp, secure and ready to innovate. We help the business move fast—while staying in control.

ING Australia is seeking a Senior Manager, Technology Governance, to help strengthen our risk governance foundations across Technology.

In this role, you’ll work closely with business and delivery teams to provide clear, practical governance and regulatory advice. The role will co-ordinate on-going technology Risk Governance forums, such as (but not limited to) the CIO Risk and Governance Committee (CIO RGF), Cloud Governance Sub Committee (CGSC) and other forums as and when needed. The role should support draft of technology risk papers and be aware of key matters being presented to IBAL’s enterprise risk governance forums such as the Risk and Compliance Committee (RACC), Board Risk Committee (BRC) and Board Technology Transformation Committee (BTTC).

You’ll also support compliance with key banking obligations and APRA Prudential Standards (CPS 220, CPS 230, CPS 234), as well as cyber and ASIC regulatory requirements.

If you’re passionate about governance, regulation, and driving meaningful risk uplift, this role puts you at the centre of shaping Technology governance at ING.

What you’ll do …

• Monitor and evaluate the appropriateness and effectiveness of Technology risk governance, ensuring it remains aligned with regulatory and organizational expectations.

• Coordinate key Technology risk governance forums, including the CIO Risk and Governance Committee (CIO RGF) and the Cloud Governance Sub‑Committee (CGSC).

• Provide regulatory advice to Technology, supporting compliance with banking obligations, APRA Prudential Standards (CPS 220, CPS 230, CPS 234), APRA guides, cyber regulations (SOCI, Cyber Act), and key ASIC and payments requirements.

• Establish and enhance governance mechanisms, including emerging areas such as Artificial Intelligence, and continuously assess their effectiveness.

• Manage first response to Technology incidents, including triage, escalation, assessment of severity and impact, coordination with Cyber/SRE/Resilience teams, documenting timelines, and ensuring the bank takes reasonable steps in its response.

What we’re looking for...

• Proven experience in providing governance and regulatory advice across APRA, banking, cyber, ASIC, and payments requirements.

• Strong Technology Risk Management expertise, with experience as a Senior NFR Officer or equivalent in relevant risk domains.

• Sound knowledge of banking operations and external regulatory requirements, including processes, systems, and compliance expectations.

• Proven ability to implement and embed policies, procedures, and governance frameworks effectively.

• Excellent collaboration skills, with the ability to work seamlessly across functional and geographical teams.

• Strong stakeholder engagement capability, able to build trust, influence, and earn the respect of senior stakeholders.
  

What’s in it for you?

• Discounted ING Health Insurance.

• An additional Rest Day to support your wellbeing.

• An IMPACT Day to volunteer on approved sustainability activity.

About Us

At ING, we’re all about making life simpler and more rewarding - for the people who bank with us, the team members who work with us, and the communities we’re proud to support. Joining ING means stepping into an environment where your individuality isn’t just welcomed - it’s celebrated. We’ve built a culture that’s fun, inclusive, and supportive, giving you the freedom to be yourself, so you can do your thing.

Whether you’re taking ownership of exciting projects, thinking outside the box, or working with global colleagues, you’ll find ING is the kind of place where growth isn’t just a possibility; it’s a promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace, you’ll feel the difference in how we value and champion our people.

We make hiring decisions based on your skills, capabilities, and how you align with our values - not on ticking every box. So, if you’re interested but don’t meet all the criteria, we encourage you to apply. We’re invested in fostering a diverse and inclusive workplace where everyone feels like they belong. We’re your allies in helping you do your thing during the recruitment process, so let us know (email below) if you require any support or adjustments when you apply

Sound like your kind of vibe. We can’t wait to hear from you!

(One last note: We operate using a direct talent sourcing model, so no agency introductions, please.)

ING is Australia’s most recommended bank according to RFI Global’s Consumer Atlas Survey, January–June 2025 (n = 29,510) when compared to customers of the 10 largest ADIs operating in Australia.

ING is Australia’s most recommended bank according to RFI Global’s Consumer Atlas Survey, January–June 2025 (n = 29,510) when compared to customers of the 10 largest ADIs operating in Australia.

Need more?

Contact: Saikat Dastidar at  Saikat.dastidar@ing.com

For support and adjustments, including DEI, LGBTQI+ confidential application support enquiries: rpoteam.au@ing.com

Applications close on 2nd March

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