Senior Manager, Delivery Portfolio

Ready to make a real impact on how millions of customers bank every day?

At ING, we believe in empowering our customers to stay a step ahead in life and business. As part of our Daily Banking Tribe, you’ll help shape the future of everyday banking for millions of Australians.

We’re looking for a strategic and delivery-focused leader who thrives in agile environments and is passionate about driving customer-centric outcomes to join our Daily Banking Tribe.

The Daily Banking Tribe drives the strategy and performance of ING’s core banking products. We work across the business to deliver smart, customer-focused solutions that make banking simpler, faster, and better.

As the Senior Manager, Delivery Portfolio, you’ll play a key role in driving execution excellence, uplifting agile capability, and ensuring our initiatives align with the Tribe’s strategic goals.

What You’ll Do

• Govern and oversee strategic change delivery across the Daily Banking Tribe
• Coordinate delivery planning and prioritisation with Tribe leadership and Tech
• Coach Product Owners and embed agile practices across squads
• Facilitate cross-squad collaboration and delivery health checks
• Communicate risks, dependencies, and progress to stakeholders
• Champion ING’s Orange Code and One Way of Working

What We’re Looking For

• 7+ years’ experience in agile delivery, governance, or program management
• Exceptional stakeholder engagement and cross-functional collaboration skills
• Proven ability to coach Product Owners and uplift agile maturity
• Strategic thinker with a passion for customer-centric delivery
• Confident communicator who thrives in fast-paced environments

• A champion of continuous improvement and delivery excellence

What’s in it for you?

• Discounted ING Health Insurance
• An additional Rest Day to support your wellbeing
• An IMPACT day to volunteer on approved sustainability activity

About Us

 At ING, we’re all about making life simpler and more rewarding - for the people who bank with us, the team members who work with us, and the communities we’re proud to support. Joining ING means stepping into an environment where your individuality isn’t just welcomed - it’s celebrated. We’ve built a culture that’s fun, inclusive, and supportive, giving you the freedom to be yourself, so you can do your thing.

Whether you’re taking ownership of exciting projects, thinking outside the box, or working with global colleagues, you’ll find ING is the kind of place where growth isn’t just a possibility; it’s a promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace, you’ll feel the difference in how we value and champion our people.

We make hiring decisions based on your skills, capabilities, and how you align with our values - not on ticking every box. So, if you’re interested but don’t meet all the criteria, we encourage you to apply. We’re invested in fostering a diverse and inclusive workplace where everyone feels like they belong. We’re your allies in helping you do your thing during the recruitment process, so let us know if you require any support or adjustments when you apply.  Let us know if you’d like to chat with an LGBTQ+ Confidential contact.  

Sound like your kind of vibe? We can’t wait to hear from you!

(One last note: We operate using a direct talent sourcing model, so no agency introductions, please.)

ING is Australia’s most recommended bank according to RFI Global’s Consumer Atlas Survey, January–June 2025 (n = 29,510) when compared to customers of the 10 largest ADIs operating in Australia.

Need more?

Contact Rachel Yuen on rachel.yuen@ing.com

Applications close 15th October 2025

Internal advert blurb:

Before you apply
Here at ING we consider employee development to be important and encourage existing employees to apply for suitable internal positions. It is expected that any employee applying for a vacant position would have been in their current role for a minimum of twelve (12) months before applying. This may be waived in special circumstances and after consultation with your manager

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