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Salvat

Customer Journey Expert/Business Analyst



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As a Customer Journey Expert, you will help the Global Financial Crime and Fraud Prevention area towards its mission to drive higher quality and more efficient KYC monitoring and reviews for its consumers via advanced analytics products and services.

You will analyze data from +20 countries which will be consuming multiple services (e.g. Transaction Monitoring, Customer Due Diligence, Customer Screening) and will also communicate in the appropriate level with relevant business/technical stakeholders from these countries. You will also support the definition and follow up on the milestones of Data Roadmaps related to these countries.

You will contribute to key data management and governance activities related to various Data Products and Initiatives in line with the global policies followed by ING.

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