IT Operations Engineer

Job Overview

Working as an IT Operations Engineer, you’ll be managing infrastructure, operating systems,

responding to incidents, keeping the environment secure and automating repetitive tasks.

Key Responsibilities

•infrastructure management

omanaging Linux and Windows environments

oproficient in the command-line (RHCSA/RHCE certification or equivalent)

•virtualization

omanaging virtualized environments (VMWare)

•containerization

odocker, podman

oKubernetes, openshift

•networking

ofirewall rules

oDNS, DHCP

onetwork storage (NFS/NAS, SAN, CIFS/SMB)

oload balancing

•automation

oscripting knowledge to automate repetitive tasks

obuilding and integrating tools that will assist in improving system availability,

reliability, and performanceoutilizing CI/CD tooling to automate (Azure DevOps, Jenkins)

•configuration management

oenforcing configuration (Ansible, Puppet, Chef)

•monitoring and troubleshooting

operformance monitoring

oproactive identifying problem areas of a system, i.e. software bugs,

misconfigurations, bottlenecks

otrend analysis

•incident and problem management

ocoordinating incident management and service restoration

•capacity planning

•service level management

oproactive monitoring and adherence to SLAs

oholding IT Engineering, Security and Architecture accountable for remediation of

any SLA degradation

•IT Key Controls

oensuring that IT is ‘in CONTROL’ by holding IT groups accountable for adherence

ocollating and providing necessary evidence to Auditors for these controls

•disaster recovery (DR) & business continuity planning (BCP)

ohigh availability and resilience patterns