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Business Analyst for Investments



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Are you passionate about investments and want to help contribute to our growth ambition? This is the chance for you! We are looking for a Business Analyst for our Investments platform who wants to take on the challenge to make our platform ready for the next steps.  Our Investments platform reaches from our Back-end system Europort to our mobile banking app and everything in between.

The work environment
At Investments, our mission is to make investing accessible and help our customers grow their wealth. We empower them to become the best investors they can be by offering a compelling value proposition and an outstanding digital experience. For key moments, we provide access to trusted advisors. Investments serves ING’s Retail, Private Banking, and Business Banking customers.

We operate within a complex and highly regulated value chain, marked by strong competition, rapid technological advancements, and ambitious commercial goals.

Our OneInvestments platform currently supports clients in both the Netherlands and Belgium. As we speak, we are onboarding additional countries and this is just the beginning. Our ambition is to evolve into ING’s global OneInvestments platform. To achieve this, we must continuously improve our processes to ensure they are scalable and adaptable to each ING entity. Our goal is to deliver seamless and efficient investment solutions that meet diverse customer needs.

Working within the OneInvestments platform means being part of a dynamic environment with a strong growth ambition. We are currently looking for a Business Analyst who will be responsible for developing, maintaining, and enhancing our Investments platform. This platform powers ING’s investment offerings in the Netherlands and Belgium, including the investment module in the mobile banking app, backend systems, APIs, operational processes, and more.

As a Business Analyst within the OneInvestments delivery teams, you’ll be working in a complex and fast-paced environment. Whether it’s optimizing ordering journeys, managing transaction processing, or distributing market data for financial instruments, your role will touch on many critical aspects of our platform.

About you
We’re looking for someone who is flexible, proactive, and capable of contributing across multiple workstreams within the OneInvestments platform. Your ability to navigate complexity and collaborate across teams will be key to driving impactful improvements and delivering value to our customers.

Your role and responsibilities

  • As member of an agile team you will take on the lead for one or multiple projects to improve our platform or procedures.
  • You take ownership of certain procedures and feel responsible to run them smoothly and improve them.
  • You will engage with stakeholders, gather their input and formulate together with the rest of your team the roadmap.
  • You help to reduce  our time to market, enrich customer journeys, and drive cost savings.
  • You actively manage incidents and questions and feel responsibility for the E2E Investmentschain, operational riskmanagement and organization. Together we can make more impact.

How to succeed
We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

Furthermore, you have:

  • Current residency in the Netherlands;
  • Like to do stakeholder management: we service both Belgium and Dutch clients. Dutch language skills are a strong benefit;
  • Worked in a complex architectural application landscape. You understand what changes are needed and have the skills to analyze it and create a new solution;
  • A passion for investments: you know our products and you are willing to put time and energy in increasing your craftmanship in the field of investments;
  • Strong affinity with Business to IT: you will be working at the Back end side of our Investment platform, that means that you need to have an affinity with complex IT landscape crossing multiple Tribes;
  • Very data-savvy. Databases are not new to you and it is an absolute pre if you have at least some basic skills with Oracle SQL;
  • Like to work in a complex environment where a strong growth ambition, complex rules and regulations and IT challenges come together.

Don’t worry if you don’t meet every single requirement. However, living in the Netherlands is a strict criterion for this position. If you’re currently based here and feel you could be a great fit, we’d love to hear your story in a cover letter.

Rewards & benefits
We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions here.

The benefits of working with us at ING include: 

  • A salary tailored to your qualities and experience

  • 25 - 28 vacation days depending on contract hours 

  • Pension scheme 

  • 13th month salary 

  • Individual Savings Contribution (BIS), 3.5% of your gross annual salary 

  • 8% Holiday payment 

  • Personal growth and challenging work with endless possibilities 

  • An informal working environment with innovative colleagues 

  • Work Agile, so new ideas come to life faster 

  • Hybrid working with a minimum of 2 days a week in Amsterdam

Ready to apply?
Do you want to shape the future of digital banking? Apply now and upoad your CV and cover letter.

About us
Curious about how ING empowers people and businesses to move forward? Discover what we do and what we can offer you

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Questions? Just ask
Aleksandra Bernacka

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En ING queremos que las personas den lo mejor de sí mismas. Tenemos una cultura inclusiva donde todos pueden crecer y hacer la diferencia para nuestros clientes y la sociedad. Apoyamos siempre la diversidad, la igualdad y la inclusión. No toleramos ninguna forma de discriminación, ya sea por edad, género, identidad de género, cultura, experiencia, religión, raza, discapacidad, responsabilidades familiares, orientación sexual u otro motivo. Si necesitas ayuda o algún ajuste durante el proceso de selección o entrevista, ponte en contacto con el reclutador indicado en la oferta. Estaremos encantados de colaborar contigo para que todo sea justo y accesible. Haz clic aquí para saber más sobre nuestro compromiso con la diversidad y la inclusión

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