Site Reliability Engineer (SRE) @ING Hubs RO

Discover ING Hubs Romania

ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit, and retail operations to 24 ING units worldwide, with the help of over 1700 high-performing engineers, risk, and operations professionals. 

We started out in 2015 as ING’s software development hub – a distinct entity from ING Bank Romania – then steadily expanded our range to include more services and competencies. 

Now we provide borderless services with bank-wide capabilities and operate from two locations: Bucharest and Cluj-Napoca. 

Our tech capabilities remain the core of our business, with more than 1500 colleagues active in Data Management, Touchpoint Channels & Integration, Core Banking, and Global Products. 

We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged.  

For us, impact isn't a perk. It's the driver of our work. 

We are guided and rewarded by a shared desire to make the world a better place, one innovative solution at a time. Our colleagues make it their job to do impactful things and they love doing it in good company. Do you?

The Mission

We are seeking a skilled SRE who will be ensuring that Wholesale software systems and infrastructure are reliable, scalable and efficient. Moreover, SRE should bridge the gap between development and operations, combining software engineering practices with IT operations to manage and automate processes and maintain robust systems.  

Your day to day

This is a challenging and exciting opportunity for a talented SRE to be the main player on a complex migration project.

Responsibilities:

• Organize and participate in support/training initiatives such as: mini hackathons, weekly support sessions provided by WB SRE. 
• Contribute to automating Build, Test and Deployment practices through the CI/CD pipeline.
• Drive Always Available mindset and behavior within the organization. Be able to recognize shortcomings in knowledge and expertise, and deliver the necessary resources, skills, guidance and training to DevOps teams where needed. 
• Contribute to global standards for logging monitoring and alerting and help teams in setup.
• Participate in assessments aimed at SRE goals, i.e.: observability maturity assessment.
• Participate and initiate experiments with new tools and concepts and evaluate its value against set goals.
• Improve incident response practices and be actively engaged in incident response of escalated and critical incidents. On call duty is currently not part of the job, but should not be an objection if and when required. 
• Participate in Root Cause Analysis. Prioritize and implement the RCA recommendations through improvement plans with the responsible Squads / DevOps teams.
• Working towards enabling automatic reporting and feedback loops. 
• Contribute to tuning application resources and updating high available deployment patterns of container and VM based environments. 
• Initiate and contribute to new SRE initiatives like AI Ops, Chaos Engineering, migrations to Public Cloud, and Error Budgeting. 
• Participate in platform tests such as: DDOS, DR, Ceiling/Break, and Penetration tests. 
• Assist in implementations Service Level Objective (SLO).
• Prepare training content on reliability topics.

What you’ll bring to the team
Requirements:

• Good Knowledge in at least one programming language (python, java nice to have).
• Good knowledge/understanding of relational or no-sql databases. 
• Experience with Linux/Unix/Windows Operating system (Windows automation is a plus).
• Experience with monitoring tools, Prometheus, Grafana, OpenTelemetry.
• Familiarity with GIT, Ansible, Azure DEVOPS.
• Problem solving mentality.

Nice to have:

• Experience with Java.
• Experience working in Financial Markets.

Foreign languages: English (advanced). 

Education: Bachelor’s Degree (or higher) in an IT related field.

If you want to deep dive into the processing of personal data conducted by ING Hubs Romania during the recruitment process and your rights related to it, read the privacy notices on our website (make sure to scroll until you reach the Data Protection section/ Candidates tab).