Team Manager/Chapter Lead Front End

Chapter Lead Front-End (Team manager)

Enterprise Content & Automation

50% work from home

Hiring Manager: Mireille Van Damme

Recruiter: Turan Ozkan

One of your future colleagues: Simon Clennell

A day in the life of a Chapter Lead

• You combine leading a devops team (chapter lead role and Engineer Lead)
• You will be responsible for 2 chapters (teams) Active Dossier Management & Employee Content Interaction
• Provide coaching both in terms of professional and personal development to your Chapter members
• Put in place a culture of self-development and high performing teams.
• Develop new and update existing flows using ING web standards and way of working
• Discuss resource planning for squads and chapter with the IT Area Lead and other stakeholders such as the Product Leads
• Challenge Tech solutions to ensure customer value delivery as early as possible.

A day in the life of a Engineer Lead

• You are part of a Product Trinity (Product Lead, Engineer Lead and Architecture Lead) which is jointly responsible for the product Active Dossier Management
• Responsible for the IT software deliveries of the Product team
• Responsible of HOW the engineers implement the Product
• Together with the IT Chapter Leads, ensure the required (future) craftmanship for the product is in line with the IT Vision & Strategy
• Co-owns the solution approach (as agreed with Architects)
• Has the responsibility of the IT custodian at product team level
  • Guards balance between IT health (e.g. reliability, security, lcm) and new functionality
  • Ensure IT compliance and IT risk control
  • Responsible for IT continuity and non-functional requirements compliance
• Is point of contact for technology partnerships* at product team level

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

• Stay one step ahead in the domains of Enterprise Content Management, IT Infrastructure, IT Operations, Test Automation and Front-End development and apply what you have learned for the benefit of the chapter members and squads
• Function as an ambassador for cultural change and advocate the 'organisation doing' principles rather than ‘organisational talking’ ones.
• Encourage chapter members to develop themselves and facilitate this (e.g. providing training opportunities)
• Identify top performance and act rapidly on underperformance
• Collaborate with your peers
• You easily connect and align with IT and Business stakeholders from leadership to squads. Your colleagues will be Engineer Lead, Feature Engineers, Architects, Product Leads and Squad Masters.
• You are a driver of the solution approach (together with squads) using in-depth knowledge of Business and IT such as architecture, application landscapes, infrastructure, business operations and legislation.
•  You define and align the roadmaps between squads from different Tribes and thoroughly manage dependencies.
• Prior experience within Enterprise Content Management is a plus

As a Chapter Lead, you will have the opportunity to:

• Build and improve standard tools, methods, and ways of working
• Develop your skills in a complex and challenging environment
• Receive personal coaching from your IT Area Lead and peers

The team

ING is rapidly transforming from a traditional bank into a next-generation digital bank, where everything revolves around data and smart data intelligence.

We seek an enthusiastic leader with a passion for data and digitalisation to ensure that all demands related to different transformation programs and digitalisation are implemented within the expected timelines and with the expected quality.

You will be working within the Enterprise Content & Automation tribe where we deliver capabilities and services related to Enterprise Content Management including capture, transformation, storage and archiving.

Would you like to get to know the department better? Book a coffee with the hiring manager, a team member, or the recruiter. In a second phase you could get to know the job content better via a My Job Your Job.