Senior Product Designer [UX]

Senior Product Designer [UX]

GJA 16-18

ING is looking for a talented Senior Product Designer to join our Design & Research Center of Expertise in Brussels, Belgium. You'll be part of a passionate team of over 25 creative minds, working on product design, UX research, and content design. Together, we create digital experiences for over 3 million customers and 7,500 employees.

Senior Product Designer

Design & Research Center of Expertise

50% work from home – 50% work at the office in Brussels

We’re looking for a collaborative designer who loves tackling complex design challenges and pushing the boundaries of user experience. In this role, you’ll create smart, user-friendly designs that meet both user needs and business objectives. You’ll play a key role in shaping our product design vision, improving processes, and mentoring fellow designers.

A Day in the life of a Senior Product Designer

• You will collaborate closely with multi-disciplinary teams, including Research, Product Design, Content Design, Business, and Development.
• Your responsibilities will include contributing to concept direction and development, discovering solution opportunities, and defining design rationales.
• You’ll work across all stages of the design process, from user research and ideation to final visual design and implementation support.
• As an advocate for user experience at ING, you’ll promote the value of design, increase engagement, and clearly communicate research findings and design ideas.
• you’ll mentor junior designers and provide feedback, fostering a collaborative and high-performing team environment."

How to succeed

We hire smart people for their potential. Our biggest expectation is that you stay curious, keep learning, and take on responsibility. In return, we’ll help you grow into an even more awesome version of yourself.

• At least 5 years of experience in a digital design role.
• A master’s degree or equivalent relevant experience.
• Strong knowledge of UX, information architecture, UI design, prototyping, and user-centered design principles.
• Proactive approach to design, with the ability to ask critical questions and base your design on data.
• Expertise in Figma.
• Fluency in English, both written and spoken.
• Bonus points: Experience in the finance sector.

What We're Excited to See in You:

• Showcase Your Creativity: An outstanding portfolio that highlights your strengths in visual design, interaction design, and the thought process behind your design choices.
• Inspire with Your Communication: Exceptional verbal and written communication skills, with the ability to passionately articulate design concepts to your team and senior stakeholders.
• Collaborate Seamlessly: You embrace the power of effective communication and cooperation to achieve shared goals and create something truly remarkable together.
• Master Time Management: Effective time management skills to balance project schedules with fast-paced deadlines. Your ability to stay organized and focused is crucial.
• Think Conceptually: Strong conceptual thinking that balances user needs, business goals, and feasibility. Your designs should be both innovative and practical.

As a Senior Product Designer, you will have the opportunity to:

• Work and learn with a highly motivated team of design professionals in a dynamic environment.
• Drive highly strategic projects with key stakeholders across all business lines.
• Learn from experts in the team and develop your design skills. And with support from ING through specific training programs.
• Benefit from a competitive salary tailored to your qualities and experience.

• Be part of a global community of over 250 ING designers, engaging in passionate exchanges to solve user experience challenges.

The team

The Design & Research Center of Expertise, established in January 2020, is part of the Tribe Digital, Assisted & Customer Interactions.

Our team consists of experts in User Experience Design, Service Design, Interaction Design, Visual Design, User Research, Usability Validation, and Content Design. We aspire to deliver high-quality user experiences and design visions. Collaborating with design departments in other ING countries, we co-develop the ING design system.

Together with Business and Tech, we are committed to delivering the best digital experiences for today’s and tomorrow’s customers.

We believe: Good design is good business!