Business Manager @ING Hubs Romania

Discover ING Hubs Romania

ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit, and retail operations to 24 ING units worldwide, with the help of over 1700 high-performing engineers, risk, and operations professionals.

We started out in 2015 as ING’s software development hub – a distinct entity from ING Bank Romania – then steadily expanded our range to include more services and competencies.

Now we provide borderless services with bank-wide capabilities and operate from two locations: Bucharest and Cluj-Napoca.

Our tech capabilities remain the core of our business, with more than 1500 colleagues active in Data Management, Touchpoint Channels & Integration, Core Banking, and Global Products.

We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged.

For us, impact isn't a perk. It's the driver of our work.

We are guided and rewarded by a shared desire to make the world a better place, one innovative solution at a time. Our colleagues make it their job to do impactful things, and they love doing it in good company. Do you?

The Mission

As a Business Manager you will take on a wide range of responsibilities, serving as the “right hand” of the Management Team members of ING Hubs Romania in their daily responsibilities. You will operate on a strategic, tactical and operational level, handling everything from acting as an advisor, preparing management meetings, organizing offsites, drafting key communication and monitor certain aspects of the budgeting process. You will also be the point of contact for key partners and stakeholders.  

Together with the Hubs MT members, you ensure targets are met. To this end you contribute to the strategic planning and steering, drive the business execution and financial control as well as domain-specific communication processes.

This position provides a broad insight across the global ING organization, Hubs, other entities and requires someone who combines good reasoning, curiosity and maturity with excellent judgment, discretion, and integrity.

The ideal candidate is a self-directed performer who helps orchestrate progress effectively in front of and behind the scenes. Strong communication skills are a must as well as being comfortable with ambiguity and high work pressure.

Your day-to-day

You will be in contact with many different colleagues from all the domains in ING Hubs Romania and outside to get things done. It is one of the best roles to get to know ING in all of its aspects, and will offer you plenty of development opportunities ranging from sharpening your organizational skills and stakeholder management capabilities, to developing into a strong advisor and communicator.

1. Advice and support Hubs MT members in the execution of the long- and short-term agenda

• Support in accomplishing objectives;

• Prepare presentation and briefings;

• Advice and support based on experience, knowledge, and understanding;

• Be the right hand for the Hubs MT members – you are the gatekeeper.

2. Proactively provide support

• Gather, analyze and interpret business information in order to advise on financial, business, or people decisions;

• Manage the Hubs MT agenda, minute the outcomes, and follow up on actions;

• Build a trusted relationship with the management team members to support positive team dynamics and good collaboration.

3. Proactively liaise with and provide support to colleagues in and outside Hubs Ro

• Build an extensive network with key stakeholders (others BM including);

• Take on ad hoc projects as required;

• Be the bridge to enable collaboration.

What you’ll bring to the team

Your professional experience clearly demonstrates you can operate in complex and dynamic environment and to bring content to the table.

You understand Technology, Data, Operations and the business.

Previous jobs could have been in Technology (strategy) consulting, CIO offices at large complex organizations or digital transformation.

Our biggest expectation is that you’ll stay curious, keep learning and take on responsibility.

Soft skills, organizational –and cultural sensitivity, influencing, combined with the right attitude are key.

In return, we’ll support your continuous development and growth in the organization.

Furthermore, you are/have:

• Highly analytical, bring structure and cut to the (real) issue fast;

• You bring organizational sensitivity, able to work with the various stakeholders;

• Have a passion for numbers, excel and power point have no more secrets; eye for detail and data driven decision-making;

• Able to bring structure in an ambiguous and unstructured environment;

• Operates independently, has a complete view and determines priorities based on context at industry (bank wide and outside company) level;

• Serves as an example of giving and receiving feedback and acts upon it; challenges and improves own work and that of colleagues continuously and is an ambassador for continuous improvement;

• Is a trusted advisor to Head of Hubs and is recognized as such and is the driving force to communicate relevant market trend;

• Possess excellent communication skills; able to get a message across at all levels in the organization; an excellent written and spoken knowledge of English;

• You challenge and inspire on purpose and solution;

• A self-starter, demonstrating building and maintaining highly collaborative, flexible, and inclusive relationships;

• Enthusiastic, willing to help others to be successful and always a step ahead;

• Work independently against a high internal quality standard.

If you want to deep dive into the processing of personal data conducted by ING Hubs Romania during the recruitment process and your rights related to it, read the privacy notices on our website (make sure to scroll until you reach the Data Protection section/ Candidates tab).