KYC Team Lead @ING Bank (Temporary 1 year)

Discover ING Bank Romania

ING believes in a world where everyone has the right to grow and progress in their own way. We express this in our global tagline, “do your thing”. Perhaps more than in any other large company, we extend our belief in the power of autonomy to our own people. But there’s a catch. In return for great freedom, we expect people to do great things for our customers, our stakeholders, and ING at large.

To work here is to be surrounded by people who are energetic, ambitious, friendly and respectful: talented specialists who take the responsibility and autonomy to make great things happen. We stay curious, thrive on change, and seek new and better ways to make it happen. Active in Romania for more than 30 years, ING Bank pioneered and challenged the local banking industry. Technology and innovation are at the core of what we do, making our products relevant for our customers’ lives and businesses.

ING Bank Romania is the only bank with an organic growth within the top 10 local banks by assets, without acquisitions of client portfolios or other banks. ING Bank Romania is an universal bank with more than 1.8 million customers from three business segments: individuals (retail), SME and Mid-Corporate companies and Wholesale Banking.

Join us!

Mission

We are looking for a Lead KYC Investigations, to coordinate and organise all the KYC specific activities of the team (MCSE&SME).This role requires experience in operating in a dynamic environment and it combines a client orientation skills and continuous process improvement.

Your day to day

• Establish, coordinate, and evaluate the tasks and responsibilities of the team

• Periodically assess the achievement of the objectives of the team and the specific competencies of each team member

• Plan and organize team activities based on available resources in order to optimally carry out all the operational tasks

• Detect potential issues and take appropriate action to ensure a timely resolution, in order to ensure process continuity

• Supervise the development and updating of team-related procedures, ensuring compliance with external and internal regulations and procedures

• Initiate and coordinate, with HR support, the recruitment process of new employees in the subordinate team

• Provide individual support to team members for their professional development and successful performance of their tasks

• Participate in relevant meetings with stakeholders and actively contribute to process improvement initiatives

• Foster a positive and collaborative working relationship with internal teams and other business units.

What you bring to the team

• Education: Bachelor’s degree completed

• Experience: minimum 2 years in management experience

• Technical skills: MS Office, databases, Excel (advanced level), Power Point etc

• Foreign languages: English - written and spoken, advanced level

• Have a strong understanding of KYC, AML, CDD and Sanctions regulations applicable in banking

• Are able to assess customer risk levels and escalate high-risks or suspicious cases properly

• You are familiar with banking KYC tools and understand banking compliance requirements (local and international)

• Prove ability to manage, develop and motivate a KYC team in a regulated banking environment

• Are clear, professional and confident communication with all stakeholders

• Have high ethical standards and ownership of responsibilities in a compliance-driven role.

What we offer

• Impactful work in a fun and collaborative environment

• Open-concept offices designed for both team work and relaxation

• Corporate events and social gatherings

• Hybrid way of working with flexible working schedule and short week options

• Monthly budget on Benefit platform

• Extra annual leave days depending on the total length of working experience

• Growth opportunities through upskilling/ reskilling programs and a variety of learning and development platforms: ING Learning Centre, Udemy, Bookster, as well as through trainings and certifications

• Possibility to access Internal roles, International Short-Term Assignments or Long-Term Assignments

• Context to make an impact through Sustainability and Corporate Social Responsibility projects.