BPM Engineer | Business Banking @ING Bank

Discover ING Bank Romania

ING believes in a world where everyone has the right to grow and progress in their own way. We express this in our global tagline, “do your thing”. Perhaps more than in any other large company, we extend our belief in the power of autonomy to our own people. But there’s a catch. In return for great freedom, we expect people to do great things for our customers, our stakeholders, and ING at large.

To work here is to be surrounded by people who are energetic, ambitious, friendly and respectful: talented specialists who take the responsibility and autonomy to make great things happen. We stay curious, thrive on change, and seek new and better ways to make it happen. Active in Romania for 30 years, ING Bank pioneered and challenged the local banking industry. Technology and innovation are at the core of what we do, making our products relevant for our customers’ lives and businesses.

ING Bank Romania is the only bank with an organic growth within the top 10 local banks by assets, without acquisitions of client portfolios or other banks. ING Bank Romania is an universal bank with more than 1.8 million customers from three business segments: individuals (retail), SME and Mid-Corporate companies and Wholesale Banking.

Join us!

The mission

As a BPM Engineer you will be member of an agile team dedicated to a specific business squad: lending individuals or companies, accounts, investments, non-lending products or services for individuals or companies. Each agile team owns a portfolio of processes related to his squad and has the mission to develop and maintain them according to a prioritized backlog. All products, processes, services, customer interactions, from a simple flow of opening a current account, to a high complex processes like lending products for large companies, are modelled in a BPM platform.

Your Day to Day

• Understand product vision and assist business product owner in prioritizing features;

• Interpret and clarify business need, understand the “what” by showing the “how”, in a productive and iterative cycle, providing technology-based solutions;

• Develop solutions by using a BPM tool: design interfaces, flows, model data, configure (develop) business rules, test functionalities;

• Contribute at technical solution envisioning and architecture design;

• Maintenance: investigate issues and identify improvements for the processes; have a deeper understanding of the business flows and ensuring that process flows match the way people actually work;

• Ensure the quality of the software and consider non-functional requirements (security, performance, availability or scalability), and manage quality assurance procedures in order to ensure submitted development work meets requirements (functional and non-functional);

• Participate in daily scrums, sprint planning, demo and retrospective, that ensures that work will meet business requirement and team commitment;

• Act as 3rd line support: develop fixes for problems and make procedures for application support teams;

• Deliver training, documentation and technical support about products/solutions develope.

What you bring to the team

• Good level of knowledge & understanding of banking industry;

• Strong understanding of data and business process modelling;

• Excellent analytical and mathematical logic skills;

• Ability to interpret and write system documentation and technical specifications;

• Agile knowledge.

Nice to know:

• UX/UI Experience, web design – Mockups & Prototyping

What we offer

• Impactful work in a fun and collaborative environment;

• Open-concept offices designed for both team work and relaxation;

• Corporate events and social gatherings;

• Hybrid way of working with flexible working schedule and short week options;

• Monthly budget on Benefit platform;

• Extra annual leave days depending on the total length of working experience;

• Growth opportunities through upskilling/ reskilling programs and a variety of learning and development platforms: ING Learning Centre, Udemy, Bookster, as well as through trainings and certifications;

• Possibility to access Internal roles, International Short-Term Assignments or Long-Term Assignments;

• Context to make an impact through Sustainability and Corporate Social Responsibility projects.