DevOps Engineer | Tech Lending & Insurance @ING Bank

Discover ING Bank Romania

ING believes in a world where everyone has the right to grow and progress in their own way. We express this in our global tagline, “do your thing”. Perhaps more than in any other large company, we extend our belief in the power of autonomy to our own people. But there’s a catch. In return for great freedom, we expect people to do great things for our customers, our stakeholders, and ING at large.

To work here is to be surrounded by people who are energetic, ambitious, friendly and respectful: talented specialists who take the responsibility and autonomy to make great things happen. We stay curious, thrive on change, and seek new and better ways to make it happen. Active in Romania for 30 years, ING Bank pioneered and challenged the local banking industry. Technology and innovation are at the core of what we do, making our products relevant for our customers’ lives and businesses.

ING Bank Romania is the only bank with an organic growth within the top 10 local banks by assets, without acquisitions of client portfolios or other banks. ING Bank Romania is an universal bank with more than 1.8 million customers from three business segments: individuals (retail), SME and Mid-Corporate companies and Wholesale Banking.

Join us!

Mission

As a DevOps in our area you need to know a little about a great number of topics like operating systems, disk management, databases, networking, performance, load balancing, security, backups, disaster recovery, project management and configuration management.

An important part will be dealing with a LOT of people. A typical day will have you spending as much time with other people as with the applications you’re administering. Some of the roles you will encounter are: Users, Developers, Power Users, Product Owners, Application Administrators, DBAs, The Network team, The Security team, Help Desk.

We are constantly looking for ways to improve our processes. As part of the technical team you are expected to contribute to this effort. A significant impact can be seen in documentation, best practices and process maturity.

Your day-to-day

• Ensure availability, reliability and resilience for the systems/applications you are responsible of
• Understand the need for security and apply it using the existing security framework.
• Review risk controls, perform NPAs resets and reviews, vulnerability management, etc
• Implement patching
• Test application functionality in production after patches or promotes;
• Perform disaster recovery
• Involvement in capacity planning
• Involvement in automation scripts: development, testing, maintenance;
• Monitor system performance and take corrective actions where necessary;
• Understand and assist in tracking and monitoring the services/applications, in order to implement new alerts;
• Analyze and reduce TOIL
• Document and implement external connections procedures
• Define SLI/SLO, measure them and implement the improvements when needed
• Production support, troubleshoot existing information in systems to identify errors or deficiencies;
• Investigate errors and provide a solution/suggestion
• Create documentation 
• Active participation in the knowledge sharing sessions, handover and learning sessions
• Ideas, suggestions, feedback for improvements are welcome at all times;

What you bring to the team

• Automation mindset
• Respond to critical incidents calmly, but effectively
• Capable to meet deadlines
• Understanding of key DevOps responsibilities and concepts
• DevOps mindset
• Experience with automation and CI/CD delivery using Azure DevOps
• Ability to adapt to continuous and demanding security changes
• Experience working both independently and in a team-oriented, collaborative environment.
• Experience in managing environments from development to production.
• Ability to effectively interface with technical and non-technical staff at all organizational levels
• Excellent problem solving and analytical skills
• Hands-on experience in process automation, technology efficiency and effectiveness
• Excellent technical documentation skills
• Positive attitude and oriented towards solving problems
• The ability to give constructive feedback and openness to receive it as well
• Knowledge of ITIL and Agile concepts
• Knowledge of technologies dealing with containers
• Experience with monitoring tools
• Experience with Azure DevOps, Ansible, Prometheus, Elasticsearch, Logstash, Kibana, Microsoft SQL Server.

What we offer

• Impactful work in a fun and collaborative environment;
• Open-concept offices designed for both team work and relaxation;
• Corporate events and social gatherings;
• Hybrid way of working with flexible working schedule and short week options;
• Monthly budget on Benefit platform;
• Extra annual leave days depending on the total length of working experience;
• Growth opportunities through upskilling/ reskilling programs and a variety of learning and development platforms: ING Learning Centre, Udemy, Bookster, as well as through trainings and certifications;
• Possibility to access Internal roles, International Short-Term Assignments or Long-Term Assignments;
• Context to make an impact through Sustainability and Corporate Social Responsibility projects.