Line 1 Risk Lead - Business Banking (Senior Manager level)

At ING, we’re not just a bank—we’re a team of forward-thinkers, innovators, and change-makers. We’re on a mission to empower our customers to stay ahead in life and business. Now, we’re looking for a Senior Risk Manager to lead our Safe Business function and help shape the future of Business Banking.

As the Safe Business Lead, you’ll play a critical role in ensuring our Business Banking products and distribution channels operate safely, efficiently, and in line with our risk appetite. You’ll be the driving force behind proactive risk management, enabling safe delivery of change and regulatory compliance and driving a strong risk culture across the front line of our fast expanding Business Bank

What you’ll do

• Develop and deliver strategies to improve safety and resilience of our business operations as we grow

• Partner with leaders to identify and manage key risks across sales and distribution channels, product life cycle, operations and our partner network
• Coach teams to build a strong risk culture and capability
• Oversee remediations and ensure regulatory compliance across a range of risk disciplines
• Collaborate with projectsteams to ensure business change is delivered safely and IT and cyber risks are managed
• Lead initiatives to drive operational efficiency across risk management activities
• Monitor risk metrics and share actionable insights to inform investment roadmaps
• Mentor and grow a high-performing, inclusive team

What we’re looking for

• 10+ years in banking or financial services, with deep expertise in Line 1 risk
• Deep knowledge of regulatory frameworks within Banking sector (APRA, AML/KYC, Privacy, etc.)
• Proven leadership and stakeholder engagement skills at senior levels
• Pragmatic and commercial mindset with a focus on continuous improvement
• Exceptional communication skills, data driven approach to problem solving, and risk management mindset
• Passion for collaboration, coaching, and building inclusive teams

What’s in it for you?

• Discounted ING Health Insurance
• An additional Rest Day to support your wellbeing
• An IMPACT day to volunteer on approved sustainability activity

About Us

At ING, we want to make life simpler and more worthwhile – for everyone who banks with us, for the people who work with us, and the community at large, too. 

When you come to work at ING, you’re joining a team where individuality isn’t just accepted, it’s encouraged. We’ve built a culture that’s fun, friendly and supportive – it’s the kind of place where you can be yourself and make the most of whatever you have to offer. 

We give people the freedom to think differently, take ownership of their work, and make great things happen. We’re here to help you get ahead. And with our global network, there’s plenty of scope to take your career in new directions, perhaps even ones you’ve never considered. 

We are all about celebrating success and as a result we are proud to be a WGEA Employer of Choice for Gender Equality and a certified Family Inclusive workplace.  

Sound like the kind of place you’d feel at home? We’d love to hear from you. 

(One last thing, ING operates a direct talent sourcing model. So no agency introductions, please.) 

Need more?
Contact Rachel Yuen on rachel.yuen@ing.com

Applications close 6th June 2025

Before you apply
Here at ING we consider employee development to be important and encourage existing employees to apply for suitable internal positions. It is expected that any employee applying for a vacant position would have been in their current role for a minimum of twelve (12) months before applying. This may be waived in special circumstances and after consultation with your manager

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