Senior Product Owner - Savings & Superannuation

At ING Australia, we're dedicated to fostering a culture of inclusivity and innovation, with the support and resources you need to succeed. Join us today and take the first step towards building a career as exceptional as you are.

We’re seeking for an experienced Senior Product Owner to join our Daily Banking, Savings and Superannuation team.

As Senior Product Owner in the Daily Banking Tribe, you’ll lead an Agile delivery squad to execute a strategic roadmap of product enhancements that improve customer experience and drive business growth. Your responsibilities include managing and prioritising the squad backlog, facilitating technical solution design, and ensuring compliance with risk and regulatory requirements. You will act as the central point for stakeholder engagement, translating complex technical concepts into clear business outcomes, and guiding the squad through sprint planning, execution, and release. Additionally, you will champion customer-centric solutions, monitor performance against KPIs, and continuously optimise processes to deliver innovative, market-leading daily banking products.

Our ideal candidate comes from a daily banking product background, bringing excellent expertise in savings and transaction banking. Ideally, you have experience shaping customer journeys and delivering innovative solutions in this space. However, we are also open to candidates who have successfully managed large-scale programs or driven long-term product roadmaps in complex environments. You are commercially savvy, collaborative, and able to translate technical requirements into clear business outcomes, while fostering continuous improvement and delivering exceptional customer experiences.

Ready to make an impact?

What you’ll do

• Lead an Agile delivery squad to execute a strategic roadmap of product enhancements that improve customer experience and deliver business outcomes.
• Manage and prioritise the squad backlog, ensuring features and user stories are sequenced to meet KPIs and delivery timelines.
• Collaborate with Technology, Risk, Legal, and Digital teams to design technical solutions, document risks, and oversee release planning.
• Act as the central point for stakeholder engagement, translating complex technical requirements into clear business and customer outcomes.
• Champion customer-centric solutions, continuously optimising processes and enhancing the daily banking journey.
• Drive squad performance and foster a culture of continuous improvement, ensuring compliance with regulatory and risk obligations.

What we’re looking for

• Solid background in daily banking products such as savings and transaction banking, with a deep understanding of customer journeys.
• Ability to lead complex delivery programs or manage long-term product roadmaps in an Agile environment.
• Excellent stakeholder management and influencing skills, able to work across Technology, Risk, Legal, and Operations.
• Commercially savvy with a strategic mindset, capable of translating technical requirements into clear business outcomes.
• Exceptional communication, leadership, and analytical skills, with the ability to work at pace and foster continuous improvement.
• Passion for customer-centric solutions and delivering innovative products that enhance the banking experience.

What’s in it for you?

• Discounted ING Health Insurance
• An additional Rest Day to support your wellbeing
• An IMPACT day to volunteer on approved sustainability activity

About Us

At ING, we’re all about making life simpler and more rewarding - for the people who bank with us, the team members who work with us, and the communities we’re proud to support. Joining ING means stepping into an environment where your individuality isn’t just welcomed - it’s celebrated. We’ve built a culture that’s fun, inclusive, and supportive, giving you the freedom to be yourself, so you can do your thing.

Whether you’re taking ownership of exciting projects, thinking outside the box, or working with global colleagues, you’ll find ING is the kind of place where growth isn’t just a possibility; it’s a promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace, you’ll feel the difference in how we value and champion our people.

We make hiring decisions based on your skills, capabilities, and how you align with our values - not on ticking every box. So, if you’re interested but don’t meet all the criteria, we encourage you to apply. We’re invested in fostering a diverse and inclusive workplace where everyone feels like they belong. We’re your allies in helping you do your thing during the recruitment process, so let us know (email below) if you require any support or adjustments when you apply  

Sound like your kind of vibe? We can’t wait to hear from you!

(One last note: We operate using a direct talent sourcing model, so no agency introductions, please.)

ING is Australia’s most recommended bank according to RFI Global’s Consumer Atlas Survey, January–June 2025 (n = 29,510) when compared to customers of the 10 largest ADIs operating in Australia.

Need more?

Contact: Rachel Yuen rachel.yuen@ing.com

For support and adjustments, including DEI, LGBTQI+ confidential application support enquiries: rpoteam.au@ing.com

Applications close 20th January 2026

Before you apply
Here at ING we consider employee development to be important and encourage existing employees to apply for suitable internal positions. It is expected that any employee applying for a vacant position would have been in their current role for a minimum of twelve (12) months before applying. This may be waived in special circumstances and after consultation with your Manager

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