Trade Finance Operations - L/C Document Checker

ING Bank

ING Bank covers Wholesale and Retail Banking in Asia Pacific. Our Wholesale Banking business is present and active in 11 major economies in the Asia Pacific, namely Australia, China, Hong Kong SAR, India, Indonesia, Japan, Philippines, Singapore, South Korea, Taiwan and Vietnam.

ING Wholesale Banking in Singapore

We began operating in Singapore in 1987 where we host the regional Asia Pacific headquarters. With over 300 financial experts, we are the largest wholesale banking branch in Asia. ING stands out in the Asia Pacific region because we go a step further for our customers. We look at things from the client’s perspective which allows us to construct tailor-made solutions to fit the needs of every company we serve. This mentality underpins all our client relations and has produced various prestigious awards.

Overall Function:

The incumbent is expected to possess good knowledge of trade finance products, trade workflows and processes in particular handling of cross-border transactions. This function is in Trade Services Department (TSD) in Singapore with the focus to support TCF (Trade Commodity Finance) in their L/C Document checking function.

Key Responsibilities:

• Perform 1st and 2nd check (if applicable) of both Import and Export L/C documents
• Communicate & liaise with customers & ING back office on the check status of L/C documents
• Provide professional advice to the customers & internal teams on discrepancy/ies noted on the documents, fulfilling of terms and conditions in the L/C, and mitigating non compliance documents presentation after shipment
• Co-ordinate and work efficiently within the team
• Ensure daily tasks are executed as per SLA and Global work instructions and escalate to
• Team Head/HOD upon identification of deviations or the development of unexpected risk events during the workflow.
• Ensure adherence to ING’s procedures, policy and guidelines at all times.
• Propose areas of improvement in the team for the benefit of the team and other verticals.
• Assist in projects to improve work processes & migrations
• Other responsibilities and daily tasks include the following:
• Provide quality checking and timely service delivery to TCF customers.
• Cultivate team spirit and build up confidence in the new team in their handling of their daily documents checking.
• Continuously exceeding customer expectations: the WOW effect

Qualifications and Skills:

• Acceptable tertiary education.
• CDCS certified L/C Documents checker.
• At least 3 – 5 years of experience in handling both Import and Export L/C Documents checking.
• Microsoft office applications –MS word, excel, power point, access, visio etc.
• Knowledge of Swift Alliance and any main accounting system.
• Knowledge of ICC publications – UCP600, ISBP 821, ISP98, URR725, URC522.
• Knowledge of local region’s regulatory compliance and anti-money laundering policy.
• Possess effective communication skill to work with the teams and branch offices.
• Preferably with exposure to TCF business