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Investigations Specialist for Know Your Supplier



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At ING we value and support our employees before recruiting external talent. If you think this vacancy is the right next step in your ING career, we’d encourage you to apply. Should you have questions about the vacancy or need to hear more before you feel you can apply. Please do not hesitate to reach out to the responsible recruiter.

Job description, responsibilities and duties:
We‘re looking for people who can use their analytical power to help colleagues decide with whom ING should (not) to do business. You‘ll join a team which provides service to ING Procurement organizations in more than 20 countries worldwide.


You will play an essential role in ensuring the good reputation of ING, as you:

Are the one responsible for collection of necessary supporting documents for qualification and the setup of new suppliers in the Supplier application for potential onboarding, as well as any setup changes for existing suppliers. This is an operational role, working closely with the local procurement officers, who coordinate the more commercial aspects of the enablement process.

Job Functions:
• Use internal tools and processes to guide the Supplier through the document collection phase of the qualification process,
• Document all contact with Supplier and ensure that data is synchronized between systems,
• Assist suppliers with the questionnaire process for new suppliers , to navigate the technical aspects of the process,
• Collaborate with local procurement teams to ensure smooth hand-offs before and after qualification,
• Configure new suppliers in the Supplier application,
• Manage workload using internal tools,
• Become proficient in all aspects of Supplier platform application,
• Perform other duties as assigned by line manager,
• Identify and drive efficiency in the qualification process and process improvements on an ongoing basis.


Thanks to you ING can work on further analyses to know how risky and cooperative every supplier is, how often the supplier has to be checked and how far the research has to go.

Are you someone with following qualifications?
• Min. 2-3 years of relevant experience is a must
• Have ability to work independently and self-managed in addition to being a contributing member of a team
• Interpersonal and communication skills along with effective writing skills in English - upper intermediate (B2) level
• Ability to maintain a professional demeanor and remain courteous in all customer interactions
• You are able to prioritize tasks
• You are a TEAM Player
• You are organized with attention to detail
• You are coachable, open to feedback and dedicated to constant self-improvement

Wage (gross)
1 488 EUR/month
*By legal requirement we are providing the information about the basic wage component (minimum salary) for the advertised position. Based on your experience/profile, the final financial conditions will be the subject to discuss and negotiate at the personal interview, however, not less than above mentioned minimum salary component.

We offer you a bunch of great benefits

Friendly working environment

  • You build your own working day - flexible working hours and work from home
  • Daily working time: 7hrs 45min instead of standard 8hrs
  • Daily refreshments - coffee, fruits, drinks
  • Fully equipped gym accessible 24 hours / 7 days per week
  • Game room with unlimited access
  • Modern designed coffee corner and terrace with the grill spot

WellbeING

  • Sick leave compensation: up to 80% of the monthly salary
  • Life insurance contribution: up to 22,14 EUR/per month
  • 3rd pillar contribution: up to 3% from your monthly salary
  • 24/7 external mental health support
  • Learning opportunities: internal and external learning programs
  • Regular teambuildings, social events and communities

YOU/family/friends time

  • Extra 3 PERSONAL days per year
  • Extra vacation days: up to 10 extra days/per year
  • We welcome your ING-positive friends: referrals starting from 1000 EUR
  • 150€ for childbirth/adoption bonus, wedding day and registered partnership contributions, work anniversary award
  • Our premises are open 24/7 and you can even bring your friends or family along (up to 2 friends to the gym and game room)

Extra perks

  • Yearly bonus based on your performance and company’s results
  • Cafeteria points: 50€/month (600€/year) - choose when and how to spend them
  • Home office contribution: 20 EUR/per month
  • Discounts from our and your favorite stores: up to 30%
  • Warm welcome package for your fresh start
  • Pet friendly office
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ING Recruitment team

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En ING queremos que las personas den lo mejor de sí mismas. Tenemos una cultura inclusiva donde todos pueden crecer y hacer la diferencia para nuestros clientes y la sociedad. Apoyamos siempre la diversidad, la igualdad y la inclusión. No toleramos ninguna forma de discriminación, ya sea por edad, género, identidad de género, cultura, experiencia, religión, raza, discapacidad, responsabilidades familiares, orientación sexual u otro motivo. Si necesitas ayuda o algún ajuste durante el proceso de selección o entrevista, ponte en contacto con el reclutador indicado en la oferta. Estaremos encantados de colaborar contigo para que todo sea justo y accesible. Haz clic aquí para saber más sobre nuestro compromiso con la diversidad y la inclusión

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