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Specialist Support Administrator



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About the position

Are you genuinely interested in developing your career in a back-office environment? Are you good at multitasking and ready to constantly learn new things? If you answered yes for both, keep reading because WE WANT YOU!

What do we do, and you might, too?

Our main purpose is to help our ING colleagues mainly in Netherlands to fulfil our clients’ wishes related to their accounts and pricing. This means to be able to cover various processes in multiple systems.

So, what can you expect?

  • Implementing interest conditions in our system
  • Checking interest conditions and pricing fees already implemented on clients
  • Modification of data
  • Setting up pooling structures
  • Setting fees and creating invoices for clients
  • Opportunity to participate in projects that concern our team
  • Working in a self-organized team
  • Cooperation with client services teams

Personality requirements and skills

  • University education is a plus but not a must
  • Back-office experience from shared services, banking or other financial institution is a plus but not a must
  • Advanced knowledge of English and Slovak language
  • Ability to absorb high amount of information
  • Willingness to cover multiple activities managed in multiple systems
  • Excel, macros and scripts are your secret weapon (if not, you can learn it)
  • You are flexible and you feel comfortable in a fast-changing environment
  • Passion for more technical type of work
  • Logical thinking and detail orientation
  • Responsible and positive attitude and self-organization
  • Proactiveness (also in your own development)
  • Courage to speak up (share your ideas)

Wage (gross)

  • 1 488 EUR/month

*By legal requirement we are providing the information about the basic wage component (minimum salary) for the advertised position. Based on your experience/profile, the final financial conditions will be the subject to discuss and negotiate at the personal interview, however, not less than above mentioned minimum salary component.

We offer you a bunch of great benefits

Friendly working environment

  • You build your own working day - flexible working hours and work from home
  • Daily working time: 7hrs 45min instead of standard 8hrs
  • Daily refreshments - coffee, fruits, drinks
  • Fully equipped gym accessible 24 hours / 7 days per week
  • Game room with unlimited access
  • Modern designed coffee corner and terrace with the grill spot

WellbeING

  • Sick leave compensation: up to 80% of the monthly salary
  • Life insurance contribution: up to 22,14 EUR/per month
  • 3rd pillar contribution: up to 3% from your monthly salary
  • 24/7 external mental health support
  • Learning opportunities: internal and external learning programs
  • Regular teambuildings, social events and communities

YOU/family/friends time

  • Extra 3 PERSONAL days per year
  • Extra vacation days: up to 10 extra days/per year
  • We welcome your ING-positive friends: referrals starting from 1000 EUR
  • 150€ for childbirth/adoption bonus, wedding day and registered partnership contributions, work anniversary award
  • Our premises are open 24/7 and you can even bring your friends or family along (up to 2 friends to the gym and game room)

Extra perks

  • Yearly bonus based on your performance andcompany’s results
  • Cafeteria points: 50€/month (600€/year) - choose when and how to spend them
  • Home office contribution: 20 EUR/per month
  • Discounts from our and your favorite stores: up to 30%
  • Warm welcome package for your fresh start
  • Pet friendly office
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ING Recruitment team

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En ING queremos que las personas den lo mejor de sí mismas. Tenemos una cultura inclusiva donde todos pueden crecer y hacer la diferencia para nuestros clientes y la sociedad. Apoyamos siempre la diversidad, la igualdad y la inclusión. No toleramos ninguna forma de discriminación, ya sea por edad, género, identidad de género, cultura, experiencia, religión, raza, discapacidad, responsabilidades familiares, orientación sexual u otro motivo. Si necesitas ayuda o algún ajuste durante el proceso de selección o entrevista, ponte en contacto con el reclutador indicado en la oferta. Estaremos encantados de colaborar contigo para que todo sea justo y accesible. Haz clic aquí para saber más sobre nuestro compromiso con la diversidad y la inclusión

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