Personal Assistant – Integrated Risk

You’re someone who finds energy in bringing structure, clarity and calm to a dynamic environment. As a Personal Assistant in our Integrated Risk organisation, you’ll play a key role in keeping two of our team leads supported, informed and set up for success. If you enjoy being the person who makes everything run smoothly, and you love variety, this is a role where you can truly make an impact.

The team

You will support two team leads within the Integrated Risk Management Team, working closely with the Business Manager and two fellow Personal Assistants. Together, you help ensure that the department runs efficiently, with clear communication, strong collaboration and well‑coordinated processes. You’ll be surrounded by colleagues who value professionalism, reliability and a proactive mindset, and you’ll contribute to a team that plays an essential role in strengthening risk management across ING.

Roles and responsibilities

In this role, you take ownership of a broad range of organisational and administrative activities. You will:

• Manage complex calendars and coordinate appointments

• Organise meetings, workshops and internal/external events

• Support administrative processes, including onboarding, organisational changes and expense claims

• Coordinate office services and liaise with internal departments

• Maintain effective relationships with stakeholders and represent ING professionally

• Provide timely support for unexpected or ad hoc tasks

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

To be successful in this role, we are looking for someone who brings:

• At least 3-5 years of experience as a Personal Assistant or a similar role

• Fluent in Dutch and English.

• Experience with complex calendar management, travel planning and administrative tasks

• Proficient with Microsoft Office (Word, Excel, Power Point) and familiar with ING systems such as Workday, iBuy, One Identity

• Strong organisational skills and an eye for detail

• Excellent communication abilities and discretion when handling confidential information

• A proactive and flexible mindset, able to adjust quickly to shifting priorities

• A solution‑oriented approach, with creativity in overcoming obstacles