IT Area Lead - WB Tech Infra Expert Services

If you want to work at a place where you will impact the development ING Wholesale Banking's strategic service offerings, where we endorse a proper engineering culture, and where we believe that the sky is the limit to where we can be in the future, please read on.

Our people make all the difference to our success!

ING is looking for a dynamic and experienced IT Area Lead to lead the development, optimization, and governance of core platform capabilities across Wholesale Banking (WB).

This role is pivotal in ensuring alignment with all WB tribes and overall CTO domains to drive alignment for successful implementation and optimization of central infrastructure capabilities. The IT Area Lead will manage four critical strategic capabilities:

Green IT Dashboard Wisdom and Infrastructure Optimization Database as a Service (DBaaS) CoE Network Engineering & Public Cloud

The Team

In this role, IT Area Lead will be responsible for managing Infrastructure services for Wholesale Banking Tribes and in some cases outside Wholesale Banking.

This is a newly created area with a high degree of complexity and the need for cross-functional alignment. The team plays a pivotal role in ensuring that these capabilities are well-established and successful within WB. It works collaboratively with all stakeholders to ensure high-quality infrastructure services are delivered, ultimately contributing to better stability and reliability of business services within WB.

Your Key Responsibilities

• You will be overseeing an area of around 25 people globally (Netherlands, Manila and India), with 3-4 Chapter Leads reporting directly to you – you will be managing the manager of engineers.
• Engage and develop ING and external staff, steering on craftmanship to maintain a highly skilled and motivated workforce.
• Provide technical leadership, and growing craftsmanship on the part of IT Chapters in your area with an emphasis on:
  • Agile customer-centric software development
  • Analytics and metrics of customer and systems’ behavior
  • People-oriented management and growth of Chapter leads and engineers
  • IT automation & Continuous Improvement
• Lead and develop core platform capabilities, ensuring alignment with WB tribes, CTO domains and ING strategy.
• Oversee 3-4 NL-based Chapter Leads and their respective teams.
• Establish and integrate new capabilities within WB and broader ING.
• Drive cross-functional alignment and stakeholder management.
• Develop sustainability dashboards and reduction strategies for Green IT.
• Centralize project management and execution for decom initiatives and large IT projects.
• Create a central DBaaS capability to enhance efficiency and effectiveness.
• Collaborate closely with our ING Hubs across the globe and our SSI partners in India

Your Profile (Desired Skills & Experience)

• Master of Science in Computer Science or an equivalent field.
• Experienced IT leader with 5+ years of experience in an IT management role.
• You have a strong hand at infrastructure with knowledge of DBaaS, Public Coud and have project management skills.
• You are genuinely interested in and understand the Wholesale Banking business and how our customers use our products. You stay up-to-day on how the business and demands change and can think together with our business colleagues about how best to evolve our proposition.
• Senior Stakeholder management skills are critical for success
• While not mandatory, knowledge of banking is a big nice-to-have
• You are passionate about growing and developing technical people
• You possess excellent verbal and written communication and presentation skills
• You love technology and naturally stay up to date on relevant new developments
• You value a multi-cultured environment where English is the working language, and you easily get on with people from different cultural backgrounds.
• You enjoy collaborating with architects and engineers to design and implement solutions.

Your benefits

A job from 36 to 40 hours and a unique offer that fits in with the times of today. We take into account your home situation and your ambitions and help you to balance work and private life. Discover yourself our employment conditions here. 

To give you an idea, we will tell you about the benefits of working at ING:

• A job from 36 to 40 hours that fits your schedule to balance work and private life
• A salary tailored to your qualities and experience
• Travel reimbursement
• 24 vacation days with 36-hour work week (or 27 days with 40)
• Pension scheme
• 13th month salary
• Individual Savings Contribution (BIS), 3.5% of your gross annual salary
• 8% Holiday payment
• Personal growth and challenging work with endless possibilities
• An informal working environment with innovative colleagues
• Work Agile, so new ideas come to life faster

About us
With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.