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Personal Assistant to Heads of Business Development & CX/EX - Private Banking



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Personal Assistant within Private Banking

Are you energized by organizing, anticipating needs, and supporting 2 senior leaders in a fast‑paced and high‑impact environment? Do you enjoy connecting with people at all levels, from operational teams to top executives?
If so, ING Belgium’s Private Banking department is looking for you.

Your Role (GJA 12)

As a Personal Assistant within ING Belgium Private Banking, you will provide proactive, high‑quality support to two ExCo‑1 members. You will be a trusted partner, managing priorities, streamlining operations, and enabling senior leaders to focus on key strategic initiatives in a rapidly evolving environment.

You work in a hybrid setup (50% office / 50% home) and collaborate closely with a strong and supportive Assistant community.

Your Key Responsibilities

Agenda & Priority Management

  • Coordinate and optimise two complex calendars.
  • Anticipate needs and ensure time is managed efficiently and strategically.

Inbox Management

  • Screen, triage, and follow up on emails.
  • Ensure timely responses and maintain a clear overview of priorities.

Meeting & Document Preparation

  • Gather and consolidate materials for internal and client meetings.
  • Organize pre‑reads, meeting preparations, and debriefings.
  • Coordinate presentation materials and perform an initial review of slides.

Travel & Event Coordination

  • Manage end‑to‑end travel itineraries and logistics.
  • Organize offsites, Management Team meetings, and Private Banking events.

Operational Excellence

  • Track deadlines, monitor key deliverables, and drive follow‑through.
  • Manage expenses, invoices, and approval flows.
  • Prepare client and internal meetings (rooms, catering, visitors, parking).

Who You Are

You are approachable, open, and solution‑oriented. You adapt naturally to your audience and feel comfortable interacting with everyone — from catering, cleaning staff, technicians and reception to managers and the CEO.

Languages & Tools

  • Fluent in English, Dutch, and French.
  • Advanced skills in Word, PowerPoint, and Excel.

Communication Skills

  • Strong communicator who adapts to different stakeholders.
  • Assertive when needed, always professional and respectful.

Organizational Strength

  • Accurate, structured, and excellent at handling multiple priorities.
  • Proactive, flexible, and always thinking ahead.
  • Comfortable working independently while thriving in a collaborative team.

Why Join ING Private Banking?

ING Private Banking is on an ambitious growth journey. As the market leader in the Business Banking segment, we see tremendous potential to expand our footprint in the Private Banking space in Belgium.
In this role, you will support two senior leaders who are shaping this growth and driving strategic progress. You will gain exposure to high-impact initiatives, build a wide internal network, and play a crucial role in enabling top-level decision-making and client engagement.

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