IT Integrator_PSS @ING Hubs Romania

Discover ING Hubs Romania

ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit, and retail operations to 24 ING units worldwide, with the help of over 2000 high-performing engineers, risk, and operations professionals.

We started out in 2015 as ING’s software development hub, then steadily expanded our range to include more services and competencies. Now we provide borderless services with bank-wide capabilities and operate from two locations: Bucharest and Cluj-Napoca.

Our tech capabilities remain the core of our business, with more than 1800 colleagues active in Data and Analytics Tech, Tech Foundation and Channels, Retail Core Banking and Architecture, and Global Products and Technology Services.

We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged. 

For us, impact isn't a perk. It's the driver of our work. We are guided and rewarded by a shared desire to make the world a better place, one innovative solution at a time. Our colleagues make it their job to do impactful things and they love doing it in good company. Do you? 

The Mission

Payment & Settlement Services (PSS) is a professional service provider designing, building and operating high quality and efficient payment, settlement and open banking services. We leverage our scalable payments target stack and the expertise of our people, to deliver these services.

PSS owns the generic part of the payments value chain from a Tech, Products and Operations perspective, while the business line owns the segment /country specific parts. This allows us to focus on delivering efficient payments and settlement services. The business line can focus on delivering a differentiating customer experience, levering the services provided by PSS.

The IT Integrator for PSS is responsible for the coordination and management of large-scale, cross-domain IT initiatives within PSS. This role acts as a strategic bridge between business and IT, ensuring the successful, timely, and cost-effective delivery of complex IT solutions that support PSS’s mission and objectives. The IT Integrator drives collaboration, oversees project governance, and facilitates the implementation of technology-driven change across multiple teams, tribes, and organizational boundaries.

Your day to day

Even if you’ll start your day from the comfort of your home or drink your morning coffee in our office’s garden, your day will be quite similar when it comes to tasks. Here are your daily responsibilities:

Project Coordination & Planning

• Define interdependencies and estimations for features and epics with stakeholders, resulting in a comprehensive IT implementation plan for PSS initiatives.
• Set up and coordinate the execution of implementation plans, focusing on collaboration and dependencies across PSS teams and tribes.
• Coordinate end-to-end testing and activation of new IT solutions.
• Provide regular status reports on IT changes at all relevant organizational levels within PSS.

Stakeholder Management

• Engage and collaborate with architects, asset owners (Tribe Lead, Product Area Lead, Product Lead), customer journey experts, operations, data consumers, data owners, IT business analysts, IT custodians, legal, risk, compliance, squads, and external partners within the PSS context.
• Clarify and agree on responsibilities for business and IT changes with business representatives.

Governance & Delivery

• Define project governance structures with stakeholders.
• Ensure efficient, effective, and timely feature delivery, proactively identifying and removing obstacles.
• Facilitate feature planning, cooperation, and delivery between PSS teams.

Work Allocation & Artefacts

• Receive work assignments from the Chapter Lead IT Integrator, for cross-domain PSS initiatives.
• Produce and maintain key artefacts: implementation plans, governance documents, status reports, deployment runbooks, master test plans, and project closure reports.

What you’ll bring to the team

Technical Skills:

• Strong understanding of platform technologies, cloud services, and integration patterns.
• Familiarity with DevOps, CI/CD pipelines, and modern software delivery practices.
• Experience with Agile methodologies (e.g., Scrum, SAFe) and tools (e.g., Jira, Azure DevOps).
• 5+ years in the banking industry or payments services or as an IT Project Manager with focus on coordination and integration, but also some analytical skills.

Certifications (Preferred):

• Project Management Professional (PMP), PRINCE2, or equivalent.
• Agile/Scrum Master certification.
• ITIL Foundation or higher.

Nice to have:

• 10+ years’ experience in feature engineering, integration, project management, or customer journeys for the banking industry or payments services.
• High level technical expertise.
• Experience with market leading banking software.
• Education: Bachelor’s Degree (or higher) in an IT related field.

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