IT Business Analyst - PSS @ING Hubs RO

The Mission

Payment & Settlement Services (PSS) is a professional service provider designing, building and operating high quality and efficient payment, settlement and open banking services. We leverage our scalable payments target stack and the expertise of our people, to deliver these services.

PSS owns the generic part of the payments value chain from a Tech, Products and Operations perspective, while the business line owns the segment/country specific parts. This allows us to focus on delivering efficient payments and settlement services. The business line can focus on delivering a differentiating customer experience, levering the services provided by PSS.

The IT Business Analyst / Test Coordinator role is part of the SEPA (Single Payment Euro Area) area.

At this moment we are extending the platform for Instant Payments and Single Euro Payments Area (SEPA) Credit Transfer payments for all European ING entities. This includes new connectivity to many account management systems and clearinghouses. Think of real-time and batch processing of high volume asynchronous, stateless communication, resilience patterns, idempotent application design and much more.

Your day to day:

Generic:

• You will determine the functional impact on our IT-domain, as primary objective, based on functional and non-functional business, architecture and IT-requirements.
• You will support decision-making by presenting clear design alternatives and substantiating them.
• You will act as our primary contact for stakeholders on key projects, aligning with business, IT, and architects across different areas and countries.
• You will focus on removing impediments and ensuring that work is directed towards maximizing consumers’ value.
• You will work with architects and developers to design and choose the best technical solutions, strategy, risks, and non-functional impact.
• You will highlight the IT and business dependencies within an area or across areas.
• You will have the end-to-end view, and you will see the impact and identify needs and dependencies across Areas or Domains.
• You will collaborate closely with developers during the programming phase.

Testing execution and coordination:

• You will be responsible for the test planning and maintaining Sprint Level delivery plans. You will align with the Integrators and Change leads for efficient delivery. 
• You will arrange for Test data and Test environments.
• You will define test scope and more importantly get corresponding stakeholders (Local Entity, Local Departments like Reporting, Finance etc. and Central Departments like Treasury, Finance, Billing etc.) to approve the test coverage. This includes COPAF (Commercial / Communication, Operations, Process, Administration and Finance) coverage by Test Scope and approval by Risk.
• You will set up Automated test schedules for agreed test scope and monitor daily execution of automated schedule.
• You will ensure the investigation of Failures and conducting Defect Triage (on a daily basis). 
• You will report on weekly progress and escalate on impediments to agreed plans and coordinate replanning, if needed. 

 Business Analysis:

• You will design E2E Test features in close cooperation with key stakeholders, splitting epics into features, determining the mutual interdependencies resulting in a functional roadmap which can be comprised of several IT features delivered by individual teams.
• You will collaborate with different stakeholders to understand and translate business requirements into detailed functional and technical specifications.
• You will combine the business and IT knowledge to slice Epics into Features.
• You will coach on accurate Feature definition, estimation, and creation of functional roadmaps, including the task for defining Definition of Done for the E2E Test Feature or any component delivering a change for this feature.

What you’ll bring to the team:

Experience: 5-10 years in IT/ business analysis in banking or related business area.

• Practical IT related knowledge (development and operation of modern APIs in a micro-service architecture, databases, operating systems, programming languages).
• Experienced in stakeholder management.
• Knowledge of software development cycle.
• Strong analytical skills and logical thinking.
• Excellent communication skills.
• Customer focused and self-organized.
• Pro-active attitude.
• Able to adapt to different contexts, settings and changing working situations.
• Integrity, communication, teamwork, ability to cope with change.

Nice to have:

• Banking knowledge and/or end-to-end (SEPA/International) Payments flows experience, payments standards (MT - ISO15022 standard and MX – ISO20022 standard) and current developments in the market.
• Good project management skills to handle multiple projects simultaneously and align all the teams involved to meet projects’ deadlines.
• Foreign languages: English (advanced).
• Education: nice to have bachelor’s degree (or higher) in an IT related field.

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