Senior Analyst

REQ-10067779
13/01/2025
Customer Loyalty
Makati City, Filippine

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Provides detailed and comprehensive support/expertise to 1 or more areas of business by taking on and being responsible for associated organizational/ operational/process management tasks.
Requires in-depth experience and a high (advanced or expert) proficiency knowledge level in several aspects of a process
Closely communicate with internal stakeholders about the identified issues, exceptions and backlogs that need urgent attention, seek and follow through for resolutions in a timely manner.
Understands the complex process environment to ensure maximum efficiency.
Delivers, within a broad and integrated environment, high-quality (custom) solutions for the processing of standard products/files.
Is considered as a specialist in a number of processes/products (high risk related) and usually works on a
day-to-day basis in an environment of a medium level of complexity with minimal supervision
Has knowledge of the latest developments in the internal market and integrates this knowledge into day-to-day activities. Reports deviations to the appropriate person/body.
Understands the mission and vision of the company and has the ability to integrate this in day-to-day activities or as input for projects.
Acts in line with ING rules and policies and monitors compliance with these regulations.

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In ING vogliamo che le persone possano dare il meglio di sé. Per questo, creiamo una cultura inclusiva dove tutti possono crescere e fare la differenza per i nostri clienti e la società. Promuoviamo sempre diversità, uguaglianza e inclusione. Non tolleriamo nessuna forma di discriminazione: per età, genere, identità di genere, cultura, esperienza, religione, razza, disabilità, responsabilità familiari, orientamento sessuale o altro. Se hai bisogno di supporto o un aiuto durante il processo di selezione o colloquio, contatta il reclutatore indicato nell'annuncio. Saremo felici di aiutarti per rendere tutto giusto e accessibile. Clicca qui per scoprire di più sul nostro impegno per diversità e inclusione.