One Way of Working (OWOW) Lead

Reporting to Organisation Change Delivery Capabilities Lead , you'll contribute to the development of high performing teams to continuously improve and add value to customers and the organization. Your primary purpose is to promote a new culture and pace of execution within a delivery ecosystem that is optimized for flow.

In this role you will define and deliver supported and self-service learning on the OWOW for Delivery model, including promoting uptake of global learning resources in partnership with our global network, local experts and HR.

Partner within the team, OCIO and Tribes, to drive adoption of the standardized BLM toolset in line with local and global standards and ensure effective reporting of delivery metrics across the IBAL delivery ecosystem.

What you’ll do …

• Drive prioritized initiatives to embed the OWOW for Delivery model across Tribes, ensuring alignment with ING’s transformation goals.
• Design and deliver both supported and self-service learning experiences on the OWOW model, leveraging global resources in collaboration with HR and local experts.
• Actively encourage the use of ING’s global learning assets, tailoring them to local needs to build consistent delivery capability across the organization.
• Partner with OCIO and Tribes to implement the standardized BLM toolset, ensuring alignment with global and local standards.
• Ensure accurate and consistent reporting of delivery metrics across the IBAL ecosystem, supporting data-driven decision-making.

What we’re looking for…

• 5+ years of experience working in an Agile environment.
• Proven experience leading enterprise-wide Agile transformations, driving adoption of Agile principles, frameworks, and practices across large, complex organizations.
• Demonstrated experience coaching teams.
• Deep knowledge of several agile methods, frameworks and concepts (e.g. Scrum, XP, Lean Software Development, Kanban, LeSS, SAFe)

What’s in it for you?

• Discounted ING Health Insurance.
• An additional Rest Day to support your wellbeing.
• An IMPACT Day to volunteer on approved sustainability activity.

About Us

At ING, we’re all about making life simpler and more rewarding - for the people who bank with us, the team members who work with us, and the communities we’re proud to support. Joining ING means stepping into an environment where your individuality isn’t just welcomed - it’s celebrated. We’ve built a culture that’s fun, inclusive, and supportive, giving you the freedom to be yourself, so you can do your thing.

Whether you’re taking ownership of exciting projects, thinking outside the box, or working with global colleagues, you’ll find ING is the kind of place where growth isn’t just a possibility; it’s a promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace, you’ll feel the difference in how we value and champion our people.

We’re invested in fostering a diverse and inclusive workplace where everyone feels like they belong. Sound like your kind of vibe. We can’t wait to hear from you!