Business Analyst for Tribe Investments NL

Are you passionate about investments and want to help contribute to our growth ambition? This is the chance for you! We are looking for a CJE/ Business Analyst for our Investments platform who wants to take on the challenge to make our platform ready for the next steps.  Our Investments platform reaches from our Back-end system Europort to our mobile banking app and everything in between.

The work environment

At Investments, we make investing accessible and help our customers grow their money. We support them to become the best investors they can be with a compelling value proposition and an excellent digital experience. For moments that matter, we offer touchpoints with trusted advisors. Our Investmentsplatform is currently servicing both Dutch and Belgium clients.

We are onboarding the next country on our platform. This is just the beginning. Our ambition is to become the investment platform for ING global. Therefore we need to continuously improve our processes to ensure they are suitable for each ING entity. We aim to provide seamless and efficient Investments solutions that meet the diverse needs.

Investments serves ING’s retail, private banking and business banking customers. We operate in a complex and highly regulated value chain with strong competition, rapid technological developments, and high commercial ambitions.  We are looking for someone who is passionate about continuously improving our procedures and reporting. Someone who knows the Investmentsprocesses  and is not thrown off by terms like Settlement, Custodian or Tax reclaim. This position will be in the team Europort & Operations that is responsible for all operational Investments procedures and reporting for NL and BE.

Within Europort & Operations we are cross border responsible for all transaction flows on the Backend platform, reporting and client output to our customers and operational processes. The team exists of Customer Journey Experts and IT engineers, divided over multiple squads. As CJE you are part of the Investments Process Pioneers squad. Together with the Engineering squads you strive to improve the processes you own and keep them compliant.

Your role and responsibilities

• As member of an agile team you will take on the lead for one or multiple projects to improve our platform or procedures.
• You take ownership of certain procedures and feel responsible to run them smoothly and improve them.
• You will engage with stakeholders, gather their input and formulate together with the rest of your team the roadmap.
• You help to reduce  our time to market, enrich customer journeys, and drive cost savings
• You actively manage incidents and questions and feel responsibility for the E2E Investmentschain, operational riskmanagement and organization. Together we can make more impact

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself. 

Furthermore, you have:

• Current residency in the Netherlands;
• Like to do stakeholder management: we service both Belgium and Dutch clients. Dutch language skills are a strong benefit;
• Worked in a complex architectural application landscape. You understand what changes are needed and have the skills to analyze it and create a new solution;
• A drive for making our investment processes even more STP: you know the operational processes you own and try to improve them continuously. You are the go to person for these processes for Tribe, Sales and CLT;
• A passion for investments: you know our products and you are willing to put time and energy in increasing your craftmanship in the field of investments;
• Strong affinity with Business to IT: you will be working at the Back end side of our Investment platform, that means that you need to have an affinity with complex IT landscape crossing multiple Tribes;
• Very data-savvy. Databases are not new to you and it is an absolute pre if you have at least some basic skills with Oracle SQL;
• Like to work in a complex environment where a strong growth ambition, complex rules and regulations and IT challenges come together;
• A digital first mindset and have an idea on how we can develop our products in such a way that processes are simple and STP (Straight-Through Processing);
• Can handle pressure in case of incident management.

Don't worry if you do not meet all the criteria. If you feel that you might be a good fit for this position, we would love to hear from you.  Always provide a cover letter telling us your story.

Rewards & benefits 

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions here.  

The benefits of working with us at ING include: 

• A salary tailored to your qualities and experience
• 36 or 40 hour workweek
• Individual leave: 24+2 individual holiday days based on 36 hr workweek
• Diversity leave: 3 days per year (1,5 paid, 1,5 unpaid)
• CSR days: up to 2 days per year to actively engage in society by volunteering
• 13th month salary
• 8% Holiday payment
• Individual Savings Contribution (BIS), 3.5% of your gross annual salary
• Mobility card
• Attractive pension scheme
• Hybrid working to blend home working for focus and office working for collaboration and co-creation

Interested?

Apply directly online. Send your CV and motivation. We look forward to your application.

Procedure and closing date

The closing date for this vacancy is May 4, 2025. After this date, we will carefully consider applications and make a selection. Please note that it may take some time before we respond to your application and inform you about the next steps in the procedure. Then you will hear whether you will be invited for a first interview. The full procedure consists of two interview. 

About us

With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to work.