Senior Product Manager - System Engineering

At ING we value and support our employees before recruiting external talent. If you think this vacancy is the right next step in your ING career, we’d encourage you to apply. Should you have questions about the vacancy or need to hear more before you feel you can apply. Please do not hesitate to reach out to the responsible recruiter.

The tribe DevEx and System Engineering delivers the core capabilities of the One Engineering System at ING, which enhances developer productivity, improves system performance, and establishes a collaborative and innovative engineering culture, this leads to more efficient operations, higher-quality software, and a more agile and resilient organisation.

The team

The Senior Product Manager will create the vision and drive the delivery of end-to-end engineering journeys (Golden Paths) to enable ING Engineers globally to speed up their software delivery and create state-of-the-art differentiating business solutions. System Engineering focuses on standardisation of the software development and operations of the most common software archetypes used within ING. The historical focus was mainly on microservices by providing tools like API management, API SDK, API Pipeline, API Gateway and a service mesh. The ambition of this area is to extend that with Golden Paths for other software archetypes like agents to enable Agentic AI, removing all the toil and generic concerns so consuming product teams in the different ING entities can focus on their specific business challenge to solve.

Roles and responsibilities

We are looking for the following skills for the position:

• 10 - 15 year's of experience in the industry

• 5+ year's of experience in management/leader role

• C level stakeholder management experience

• You take the lead to create a vision and strategy on Golden Paths for software archetypes like agents to enable Agentic AI, and you translate the vision in a roadmap

• You are the primary contact to our stakeholders. You align with stakeholders, like IT and Engineering leads in the different countries to gather their feedback and needs, by organising user panels, demo sessions and webinars

• You discover potential new features and opportunities, write business cases and get support in the organisation to develop these

• You provide vision and direction to development teams, removing impediments and ensuring work focuses on maximising consumer value

• You lead the product planning process, creating realistic release plans and managing stakeholder expectations for the delivery of new features

• You guide and coach the technical product owners and DevOps squads for your product

• You are on top of all the market developments, and you share relevant insights and developments with area members and other colleagues inside or outside the Tribe

• You report to the Product Area Lead of System Engineering within Engineering & Reliability

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

• An energetic person who is eager to work for the purpose of System Engineering

• You have a product mindset, with a focus on delivering consumer value

• You have excellent stakeholder management skills

• You have excellent communication skills. Whether you are facing an IT person or a Business person: you speak their language

• With your colleagues you are able to breakdown complex matters into tangible and executable product roadmaps, creating a shared vision on the direction of your product with others and develop strategic roadmaps

• You have experience with technical (IT) developments and digitisation

• You have experience and/or affinity with the development and operation of AI-based solutions

• You have achieved results in delivery in an agile working environment

• You have a strong organisational sensitivity; ability to understand and take into account the underlying issues, opportunities and dynamics of an organisation

• You are able to take responsibility, steer strategy and realisations based on facts and data

• You will strengthen the ‘ING way of working’ while promoting the Orange Code as a role model

• You are pro-actively asking for feedback and don’t hesitate to give feedback to others

• You are fluent in English both in writing and speech

• You have a bachelor’s degree or higher

Rewards and benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at Benefits in the Netherlands

The benefits of working with us at ING include:

• A salary tailored to your qualities and experience
• 25-28 vacation days depending on contract
• Pension scheme
• 13th month salary
• Individual Savings Contribution (BIS), 3.5% of your gross annual salary
• 8% Holiday payment
• Hybrid working to blend home working for focus and office working for collaboration and co-creation
• Personal growth and challenging work with endless possibilities
• An informal working environment with innovative colleagues

About us

With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.

Questions?

Contact the recruiter attached to the advertisement for more information. Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button.

Please note, multiple interview steps involving various business stakeholders will be part of the selection process.

Also add a short motivation to your application about managing a technical platform and creating a developer experience that users appreciate.