Talent & Learning Expert @ING Bank

Mission

At ING, we believe learning is one of the key drivers of growth, innovation, and performance. As a Talent & Learning Expert, you will act as a trusted learning partner for our business, helping teams and leaders build the capabilities they need today while preparing for the challenges of tomorrow.

You will design impactful learning experiences, shape leadership development journeys, and turn business needs into meaningful development opportunities. By combining strategic thinking, stakeholder management, and a passion for people development, you will contribute to creating a culture where continuous learning is part of everyday work.

About the team

You will join the Talent & Learning team, a group of passionate professionals dedicated to developing talent, strengthening leadership capabilities, and supporting the growth of our people across the organization.

We partner closely with business leaders, HR colleagues, and external learning providers to create engaging learning experiences that make a real difference. Together, we design leadership programs, build strategic skills, promote social and peer learning, and continuously improve the employee learning experience through digital and classroom-based solutions.

We're passionate about building a future-ready organization, with learning strategies designed around the critical skills, capabilities, and mindsets that will drive success in the years ahead.

Your day to day

• Partner with business leaders and HR colleagues to understand capability gaps and translate business needs into effective learning solutions.
• Design, implement, and continuously improve leadership development programs for different management levels.
• Own the yearly learning calendar and coordinate key learning campaigns across the organization.
• Collaborate with ING University and internal stakeholders to co-create impactful learning journeys and development initiatives.
• Build engaging blended learning experiences by combining classroom sessions, digital learning, peer learning, and external learning resources.
• Ensure the smooth governance and day-to-day management of the Workday Learning platform while driving adoption and user engagement.
• Analyze learning data, create dashboards, and monitor key learning metrics to measure effectiveness and support decision-making.
• Lead capability-building initiatives and skills gap assessments to support organizational priorities.
• Manage relationships with external learning providers, including sourcing, contracting, budget tracking, and invoice approvals.
• Gather participant and stakeholder feedback and continuously improve learning programs based on insights and business impact.
• Stay up to date with market trends, emerging learning technologies, and best practices in talent and leadership development.

What you bring to the team

• 5-10 years of experience in Human Resources, with strong exposure to Talent Management, Learning & Development, People & Culture, Organizational Development, or Leadership Development.
• Strong understanding of Future of Work trends, workforce transformation, AI, and future skills, with the ability to translate these insights into impactful people development solutions.
• Proven experience designing and implementing leadership development and capability-building programs.
• A strong understanding of adult learning principles, instructional design, and learning effectiveness measurement.
• Experience working with Workday Learning or another Learning Management System.
• Experience managing learning vendors, procurement processes, contracts, and budgets.
• The ability to influence and build trusted relationships with stakeholders at different levels of the organization.
• Strong project management skills and the ability to manage multiple initiatives simultaneously.
• Excellent communication and facilitation skills, with the ability to engage diverse audiences.
• Experience with leadership assessments, succession planning, and talent review processes.
• Naturally curious, with a researcher mindset and a genuine interest in staying ahead of market trends and emerging talent practices.
• Strong analytical capabilities, including learning effectiveness measurement, dashboard creation, impact assessments, and data-driven decision making.
• Familiarity with talent and personality assessment methodologies such as Hogan, Big Five, and other leadership or potential assessment frameworks.

What we offer

• Impactful work in a fun and collaborative environment.
• Open-concept offices designed for both team work and relaxation.
• Corporate events and social gatherings.
• Hybrid way of working with flexible working schedule and short week options.
• Monthly budget on Benefit platform.
• Extra annual leave days depending on the total length of working experience.
• Growth opportunities through upskilling/ reskilling programs and a variety of learning and development platforms: ING Learning Centre, Udemy, Bookster, as well as through trainings and certifications.
• Possibility to access Internal roles, International Short-Term Assignments or Long-Term Assignments.
• Context to make an impact through Sustainability and Corporate Social Responsibility projects.

Job application safety reminder

We’re seeing an increase in fraudulent job offers. To protect yourself, please:

• Apply only via official ING platforms. ING uses Workday as its recruitment system.
• Verify the sender’s email — it should only come from @ing.com or @myworkday.com.
• Know that ING will never request payments or banking details during the recruitment process.

How to apply

Click “Apply” on our careers site and submit your application through Workday. We’re excited to meet you!

Discover ING Bank Romania

ING believes in a world where everyone has the right to grow and progress in their own way. We express this in our global tagline, “do your thing”. Perhaps more than in any other large company, we extend our belief in the power of autonomy to our own people. But there’s a catch. In return for great freedom, we expect people to do great things for our customers, our stakeholders, and ING at large.

To work here is to be surrounded by people who are energetic, ambitious, friendly and respectful: talented specialists who take the responsibility and autonomy to make great things happen. We stay curious, thrive on change, and seek new and better ways to make it happen. Active in Romania for more than 30 years, ING Bank pioneered and challenged the local banking industry. Technology and innovation are at the core of what we do, making our products relevant for our customers’ lives and businesses. ING Bank Romania is the only bank with an organic growth within the top 10 local banks by assets, without acquisitions of client portfolios or other banks.

ING Bank Romania is an universal bank with more than 2 million customers from three business segments: individuals (retail), SME and Mid-Corporate companies and Wholesale Banking.

Join us!