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Senior Operational Resilience Officer



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ING Hubs Poland is hiring!


The expected salary for this position: 9 600 -15 800 PLN gross

The financial ranges specified in the announcement are adjusted and may differ from the range specified in the remuneration regulations.

We are looking for you, if you have:

  • practical experience in business continuity management,

  • hands‑on experience with physical security systems and processes,

  • solid knowledge of risk management and risk analysis,

  • well‑developed analytical, planning, and communication skills,

  • the ability to work across multiple topics and priorities at the same time,

  • confidence in communicating with a variety of stakeholders.

English Level: B2/C1

You'll get extra points for:

  • a proactive and improvement-oriented mindset, with an interest in enhancing processes and controls,

  • relevant certifications, such as:

    • Physical Security Professional (PSP)

    • International Foundation for Protection Officers (IFPO)

    • IT or Risk certifications (e.g. CISA, CISSP, ISO 27001, ISO 31000)

Your responsibilities:

  • Contribute as part of the 1st Line of Defense for Personal and Physical Security within the Physical Security Management Framework

  • Support the design, implementation, and day‑to‑day operation of physical and personal security controls across multiple entities

  • Help ensure that security controls are implemented as intended, operate effectively, and align with internal standards and risk appetite

  • Prepare, maintain, and continuously improve operational resilience, business continuity, and related control documentation

  • Coordinate and participate in physical security checks, reviews, audits, and control validations from a 1LoD perspective

  • Monitor physical and personal security risks, identify gaps, and support the follow‑up of remediation actions

  • Contribute to the development, maintenance, and review of Business Continuity Plans (BCP), particularly where physical security aspects apply

  • Support the translation of lessons learned from incidents, tests, and exercises into practical improvements of 1LoD controls.

Information about the team:

As Senior Operational Resilience Officer, you are part of the 1st Line of Defense team, supporting the effective design, implementation, and monitoring of Operational Resilience and Personal & Physical Security controls.

You help ensure that physical security, people‑related security, and operational‑related risks are properly managed, controlled, and embedded into risk management, business continuity and resilience capabilities.

The role is positioned within the BCO&IT Risk Area, contributing to non‑financial risk management and continuous improvement across multiple entities and countries. The role naming convention in the global ING job architecture will be "Business Control Specialist III".

The financial ranges specified in the announcement are adjusted and may differ from the range specified in the remuneration regulations.

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En ING queremos que las personas den lo mejor de sí mismas. Tenemos una cultura inclusiva donde todos pueden crecer y hacer la diferencia para nuestros clientes y la sociedad. Apoyamos siempre la diversidad, la igualdad y la inclusión. No toleramos ninguna forma de discriminación, ya sea por edad, género, identidad de género, cultura, experiencia, religión, raza, discapacidad, responsabilidades familiares, orientación sexual u otro motivo. Si necesitas ayuda o algún ajuste durante el proceso de selección o entrevista, ponte en contacto con el reclutador indicado en la oferta. Estaremos encantados de colaborar contigo para que todo sea justo y accesible. Haz clic aquí para saber más sobre nuestro compromiso con la diversidad y la inclusión

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