Platform Lead – Cyber Recovery & Operational Resilience

At ING Australia, we believe that your individuality is what makes you stand out from the crowd. That's why we offer a career that's as unique as you are.

The Infrastructure Tribe delivers the critical platforms and services that enable ING Australia to operate securely, reliably and in line with customer, regulatory and operational resilience expectations. The Cyber Recovery & Operational Resilience Platform is key to ensuring ING can recover critical business services from major technology outages, ransomware attacks and other disruptive cyber events.

Reporting to the Technology Lead – Private Cloud, you'll lead the platform's governance, recovery readiness and assurance activities, including disaster recovery testing, immutable backup assurance, clean-room recovery, recovery orchestration, recovery playbooks, service quality and continuous improvement. You'll work closely with SRE, Technology Risk, Infrastructure, Platform Engineering, Global HUBs, IT Security and business stakeholders to deliver resilient and repeatable recovery outcomes.

Ready to make an impact!!

What you’ll do …

• Lead cyber recovery, disaster recovery and operational resilience outcomes across critical technology services.

• Develop, maintain and govern recovery playbooks for Critical Business Services and supporting infrastructure platforms.

• Coordinate recovery testing, clean-room recovery validation, recovery orchestration and cross-team assurance exercises.

• Establish recovery SLAs, testing schedules, assurance metrics and executive reporting on recovery readiness.

• Partner with Infrastructure, IT Security, SRE, Technology Risk, Platform Engineering and Global HUB teams to improve resilience outcomes.

• Act as IT custodian for platform assets, ensuring technology risk, security, lifecycle and operational resilience obligations are evidenced and maintained.

• Drive automation, self-service and continuous improvement to reduce manual recovery effort and improve engineering throughput.
  

What we’re looking for….

• Demonstrated experience leading Cyber Recovery, Disaster Recovery, ITSCM, Operational Resilience or Technology Resilience functions in large enterprise environments.

• Strong understanding of recovery testing, recovery orchestration, clean-room recovery, recovery playbooks and recovery assurance practices.

• Experience coordinating large-scale recovery exercises across technology, security, engineering, risk and business teams.

• Proven ability to manage end-to-end technology delivery and continuous improvement across infrastructure, resilience, cyber security or risk domains.

• Strong understanding of IT risk management, operational resilience and compliance frameworks, including CPS230, ISO22301, ISO27001, NIST and Essential Eight.

• Experience developing governance artefacts, executive reporting, recovery evidence and audit-ready assurance documentation.

• Strong communication, analytical and stakeholder engagement skills, with the ability to influence senior business, technology and risk stakeholders.

• Experience with cloud, hybrid infrastructure and enterprise technology environments would be highly regarded.

What’s in it for you?

• Discounted ING Health Insurance.

• An additional Rest Day to support your wellbeing.

• An IMPACT Day to volunteer on approved sustainability activity.

About Us

At ING, we’re all about making life simpler and more rewarding - for the people who bank with us, the team members who work with us, and the communities we’re proud to support. Joining ING means stepping into an environment where your individuality isn’t just welcomed - it’s celebrated. We’ve built a culture that’s fun, inclusive, and supportive, giving you the freedom to be yourself, so you can do your thing.

Whether you’re taking ownership of exciting projects, thinking outside the box, or working with global colleagues, you’ll find ING is the kind of place where growth isn’t just a possibility; it’s a promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace, you’ll feel the difference in how we value and champion our people.

We make hiring decisions based on your skills, capabilities, and how you align with our values - not on ticking every box. So, if you’re interested but don’t meet all the criteria, we encourage you to apply. We’re invested in fostering a diverse and inclusive workplace where everyone feels like they belong. We’re your allies in helping you do your thing during the recruitment process, so let us know (email below) if you require any support or adjustments when you apply

Sound like your kind of vibe. We can’t wait to hear from you!

(One last note: We operate using a direct talent sourcing model, so no agency introductions, please.)

ING is Australia’s most recommended bank according to RFI Global’s Consumer Atlas Survey, January–June 2025 (n = 29,510) when compared to customers of the 10 largest ADIs operating in Australia.

ING is Australia’s most recommended bank according to RFI Global’s Consumer Atlas Survey, January–June 2025 (n = 29,510) when compared to customers of the 10 largest ADIs operating in Australia.

Need more?

Contact: Saikat Dastidar at  Saikat.dastidar@ing.com

For support and adjustments, including DEI, LGBTQI+ confidential application support enquiries: rpoteam.au@ing.com

Applications close on 27th Aug

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