Business Analyst - Digital Assets

Key Responsibilities

As a Senior Customer Journey Expert, Digital Assets, you will drive the analysis, design and delivery of digital asset, tokenisation and distributed financial infrastructure capabilities within ING.

You will be responsible for translating business opportunities and market developments into concrete product requirements, operational processes and technology solutions. Acting as a bridge between business stakeholders and engineering teams, you will ensure solutions are commercially relevant, operationally sound and aligned with ING's risk and control framework.

This role offers a unique opportunity to contribute to one of ING's strategic growth areas and help define how digital money and tokenised assets integrate into the future of banking.

• Deliver digital asset payment, settlement and liquidity capabilities, including stablecoins, tokenised deposits and blockchain-enabled payment solutions.
• Translate business requirements into product features, user stories and solution designs, bridging business stakeholders and engineering teams.
• Define end-to-end operating models, payment flows, booking models and settlement processes.
• Drive backlog prioritisation, feature refinement and Agile delivery execution.
• Coordinate stakeholders across business, operations, architecture, engineering, risk and compliance functions.
• Support testing, implementation and operational readiness activities.
• Partner with Risk and Compliance teams to ensure solutions comply with ING governance, security, risk and regulatory requirements.
• Act as the primary product subject matter expert for payment and tokenized deposit use cases and activation within Digital Asset.

Rewards and benefits
We want to make sure that it’s possible for you to strike the right balance between your career and your private life. Find out more about our employment conditions.
The benefits of working with us at ING include:

• 25-28 vacation days depending on contract

• Pension scheme

• 13th month salary

• 8% Holiday payment

• Hybrid working

• Personal growth and challenging work with endless possibilities

• An informal working environment with innovative colleagues

About us
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Questions?
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