CPS Performance and Rewards Specialist

Performance & Rewards Specialist
Help Create Great Employee Experiences Across the Globe
At ING, people are at the heart of everything we do. Behind every great employee experience is a team dedicated to delivering seamless HR services, accurate information, and meaningful support.
Role Summary
As a Performance & Rewards Specialist, you will administer compensation, benefits, and performance management requests through Workday and ServiceNow while delivering excellent service across multiple countries.
What You Will Do
•    Administer compensation, benefits, and performance management requests.
•    Review requests for completeness, eligibility, and supporting documentation.
•    Generate ad hoc reports and process scheduled tasks.
•    Coordinate with third-party vendors and internal stakeholders.
•    Escalate critical issues and support governance requirements.
•    Drive standardized service delivery and continuous improvement.
•    Maintain workplace instructions, knowledge articles, and documentation.
•    Monitor, resolve, and close cases in line with SLA and KPI targets.
•    Ensure compliance with privacy, confidentiality, and security policies.
•    Train new team members and support knowledge transfer activities.
Required Skills & Experience
•    1-2 years of Compensation & Benefits or related HR experience.
•    Experience in BPO or Shared Services environments.
•    Knowledge of Compensation & Benefits processes.
•    Strong written and verbal communication skills.
•    Analytical and problem-solving capability.
•    Ability to work with minimal supervision.

What We Offer
•    Exposure to global HR operations across multiple countries.
•    Opportunities to contribute to process improvement and operational excellence initiatives.
•    A collaborative, diverse, and international working environment.
•    Continuous learning and development opportunities.
•    The chance to build expertise in Performance & Rewards operations while making a meaningful impact on the employee experience.

Don't Meet Every Requirement?
•    Don't let that hold you back. Research consistently shows that many talented candidates only apply when they meet every qualification. If you're excited about this opportunity and believe you can contribute, we encourage you to apply.
How to Apply
•    Click the apply button on our careers site and submit your application through Workday.
Job Application Safety Reminder ⚠️
•    We're seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING:
•    Apply only via official ING platforms. ING uses Workday as its recruitment system. 
•    Check the sender's email carefully. Legitimate communication will come from@ing.com and/or@myworkday.com. 
•    ING will never ask for payments or banking details as part of the recruitment process

About ING
With 65,000 employees and operations in approximately 40 countries, ING offers opportunities to help people stay a step ahead in life and business. Join us and apply today.