Senior Product Owner – Secondary Analytics for Transaction Monitoring

ING is looking to recruit a Senior Product Owner (PO) for the daily coordination of an Advanced Analytics functionality (Machine Learning) within the Transaction Monitoring area. The Product Owner will act as a bridge between stakeholders and the platform/development team consisting of Business Analysts and Dev/Ops Engineers. During the rollout/implementation phase, extensive support is also required.

In the initial phase, the Product Owner SATM (Secondary Analytics) will support the program in onboarding several countries to the SATM solution. This new SATM solution serves as an addition to the existing Transaction Monitoring solution. Following this phase, you will be responsible for coordinating the business-as-usual of the solution. This will entail periodic processing, threshold setting, and extensive communication with other TM teams, country contacts, model developers, operations and TM Management. You will gather insights on performance to improve on the processes around the solution and improve on effectiveness.

We are looking for you if:

• You have Bachelor- or Master degree;
• You have ideally a minimum of 7 years of working experience as a Product Owner/ Senior Consultant / Product Manager (depending on role specification and related seniority level) within a highly regulated financial services environment;
• You have thorough understanding of Agile Way of Working, Scrum Methodology, Stages of Software Development Life Cycle.
• You have proven experience stakeholder engagement at a mid-senior level, working with multiple nationalities and backgrounds;
• You have experience with implementing tooling or processes in different countries, working in an international setting;
• You have the personality and capabilities to optimally function within an Agile/Scrum environment;
• You have very strong personality with communicative, networking and influencing skills; aswell as leader and motivator with a track record of rolling out solutions
• You have strong experience in producing clear, concise information for senior management;
• You are a proactive, enthusiastic and positive individual who feels personal responsibility for the quality of your team’s work;
• You have enormous sense of ownership and you consider the product ‘your shop’;
• You can say no with confidence and strong reasoning, you are comfortable with ambiguity, and you can make well calculated decisions based on limited information, under pressure;
• You are ambitious and you enjoy the global scope of the role which provides you with the opportunity to work together with different cultures;
• You are willing to be on regular stand-by if required and work partly in CET Time-zone;
• You are fluent in English; speaking and writing;

You’ll get extra points for:

• knowledge and experience in ServiceNow, FCRM, Quantexa, Agile/scrum/DevOps is an advantage.
• knowledge of Platform Security, Information Security Policies and related control implementations, Cyber Security and operational resilience, Data Processing and Data Security is an advantage.
• previous experience with Advanced Analytics / Machine Learning

Your responsibilities:

• prioritize the backlog to obtain maximum stakeholder value and optimal capacity utilization.
• play an active role in the QBR (quarterly business review) to ensure user epic feasibility, applying your business and content knowledge;
• actively act as go-to person for your stakeholders during the course of the quarter;
• communicate a product vision to your team;
• solve impediments encountered by your team in the development of the Product;
• maximize the value of product delivery through owning, ordering, prioritizing and communicating the Product Backlog, adhering to agreed boundaries set by the Product Lead on time and functionality;
• manage and prioritize the backlog of the Squad and are actively involved in the creation of stories and features for your Squad;
• monitor the quality and performance of your Squad;
• be responsible for the ‘what’ in a Squad, ensuring that functional and non-functional requirements are met for all stakeholders. Non-functional requirements include, but are not limited to: security, resilience, performance, contractual, legal and compliance requirements and obligations;
• ensure alignment with other Squads and other Product Owners.

Information about the squad:

You will work together with your enthusiastic and professional colleagues in (virtual) BusDevOps Squads spread across multiple locations and multiple Squads. You will be part of an exciting truly standardized development journey towards the Global Financial Crime and Fraud Prevention Digital Service contributing to socially relevant topics such as Anti-Money Laundering, Counter Terrorism Financing, Fraud, Sanctions and their global implementation across 40+ countries, affecting 40 million+ ING customers.

As a member of this team you will collaborate with a multidisciplinary, international team, partially remote, to achieve complex objectives in a dynamic and challenging environment with a significant IT focus.

In this role, you will work in close collaboration with your Product Lead in Amsterdam and several implementation managers, who you will support in rolling out the SATM solution to the countries. You will need build close relationships with medior/senior ING business stakeholders in the TM domain and in IT.

The role naming convention in the global ING job architecture will be “Product Manager IV”.