CoE Lead Transformation II

As Head of Transformation Office:

• You will coordinate the implementation of the projects approved by the Executive Committee, with the responsibility to deliver the agreed scope in the calendar and the budget approved.

• You will proactively anticipate dependencies and collaboration across the entire organization with the parties that need to contribute to a specific implementation.

• You will help surface and solve impediments during the lifetime of the projects. You will escalate and present the necessary decisions to enable to best progress of our projects.

• You will build, approve and supervise the execution of the Transformation budget.

• You will guard on the Transformation mandate, presenting for the approval of Bank Obeya the initiation of new projects.

• You will have the responsibility for the organisation of Bank Change Board, the QBR process, QBR meeting and the QBR market place.

• You will keep the funtional link with the Head Office Tranformation Units (RB & WB), including the handshake and the impediments process.

• You will coordinate the Agile centre of excellence

• As a role model you strengthen the “ING way of working” while safeguarding the Orange Code.

• You create and maintain the cross-cultural collaboration by creating awareness and understanding, leveraging on diversity and by communicating effectively.

More specifically, for 2025, the main KPIs refer to:

• Execute the transformation portfolio as per committed milestones & Group Transformation requirements

• Enhance the local Delivery Model

• Stay within Transformation Budget, except formally approved deviations

Who are we looking for?

• Ability to display style flexibility to teams and adapt plan, approach and behaviour to the different needs and situations.

• Strong organisational sensitivity; ability to understand and take into account the underlying issues, opportunities and dynamics of an organisation.

• Ability to take responsibility, steer strategy and realisations based on facts and data; managerial courage to question and make decisions.

• Focus on delivery through collaboration, ability to bring people together to work towards the same purpose.

• Ability to empower teams to act autonomously, think out of the box and hold them accountable.

• Ability to simplify complexity and drive operational excellence.

• Ability to support yourself and other team members in development.

• Strong resilience; ability to navigate through ambiguity.

• Ability to have impact through inspiring and energetic leadership that leads teams through change.

Working conditions: Full Time

Duration: Permanent

Location: Milan (hybrid) 

About ING

ING offers many opportunities to build a diverse and rewarding career. You will be joining an international innovative digital bank, the first in Italy to adopt a fully flexible smart working model, and you will be working in a stimulating environment where you can grow both as an individual and as a professional.Our purpose - empowering people to stay a step ahead in life and in business - represents our belief in people’s potential. We don’t judge, coach or to tell people how to live their lives. We empower people and businesses to realize their own vision for a better future.
#doyourthing is our brand direction with us each and every day. It is how we articulate our purpose and our promise to make banking frictionless to the world.
‘do your thing’ is about people being free to live the life they want to live, knowing that they will make their world a little better for it.
Do you think you are "a step ahead"? Apply now!

The benefits of joining ING

In addition to being a part of a great team, working in a fun and innovative environment, we offer:

·Super flexible smart working

·Competitive base salaries and performance based bonuses

·Diverse cultures & Innovative mindsets

·International Environment

·Commitment to sustainability

·Lots of training development opportunities to help you grow

·Lots of moments dedicated to physical and mental well-being

·A special day off when it is your birthday: we call it #doyourbirthday!

·And of course we can’t forget: free water & coffee at the office! 

Our Commitment

Diversity is a fundamental element of our corporate culture, and we are fully committed to creating a safe and inclusive environment, based on mutual respect and the value of diversity, offering equal job opportunities to all qualified candidates.