Product Manager for Mobile and Web Backend

Within the newly formed Tribe for Global Digital & Assisted Channels, we are working every day on our mobile and web channels to provide our customers with the best digital experience. We have the ambition to be the best digital bank globally. Does this spark your interest, and do you have ideas on how we can further personalize our digital channels?

This might be a great opportunity for you: we are looking for a Product Manager Mobile and Web Backend to join our Tribe in the Product Channel Communication Capabilities. Join us, if you’re passionate about improving our digital channels.

You will work with a wide variety of stakeholders, ranging from product teams to business leads, to deliver innovative, data-driven personalization solutions. We are seeking someone who thrives in collaborative environments and is excited to bring new, forward-thinking ideas on how to enhance the experience across our mobile and web platforms. On top of that we are actively extending our app and web channels to Italy, Romania, Germany and Australia.

What will you do?

• You are able to solve complex puzzles in the back-end of our App and Web platforms
• Collaborate with cross-functional teams and various stakeholders to gather insights and prioritize backend deliverables together with the product owner
• Bring innovative ideas to the table on how to further personalize and enhance the app experience for our customers
• Be data-driven, using impact assessments and data insights to make decisions and prioritize features
• Translate business needs into technical requirements, working closely with engineering teams to ensure successful delivery
• Apply your product knowledge to improve your squad’s predictability, output quality, and overall velocity
• Ensure our personalization solutions comply with regulatory requirements and maintain flawless 24/7 operations

How to succeed

• You are collaborative and enjoy working with diverse teams and stakeholders across the business and across multiple countries
• You have strong communication skills and the ability to clearly articulate ideas and execute strategies
• You have an education and/or experience on the cutting edge of business and IT (experience in software delivery projects is a plus)
• You have a basic understanding of what an API does and how it interacts with a front-end
• You are data-driven and comfortable making decisions based on metrics and impact
• You are skilled at prioritizing tasks and balancing competing demands
• You have experience with agile methodologies, such as scrum
• You have experience working in cross functional teams as Customer Journey Expert, Product Manager or Business Analyst, and you are comfortable managing a product backlog
• You are fluent in English, written and verbal

Rewards & benefits 

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions here.  

The benefits of working with us at ING include: 

• A salary tailored to your qualities and experience
• A salary indication € 4300 – € 7000 gross monthly, based on 36 hours per week
• Individual leave: 24+2 individual holiday days based on 36 hr workweek
• Diversity leave: 3 days per year (1,5 paid, 1,5 unpaid)
• CSR days: up to 2 days per year to actively engage in society by volunteering
• 13th month salary
• 8% Holiday payment
• Individual Savings Contribution (BIS), 3.5% of your gross annual salary
• Mobility card
• Attractive pension scheme
• Hybrid working to blend home working for focus and office working for collaboration and co-creation
• Training budget and opportunities to develop your soft skills and technical skills

Want to apply directly?

Upload your CV and motivation letter by clicking the “Apply” button. 

Please note, multiple interview steps involving various business stakeholders will be part of the selection process.

About us

With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us and apply today!