Senior/Commercial Analyst - Technology

Commercial Analyst - OCIO

The Office of the CIO (OCIO) is a multi-disciplinary team that drives operational excellence by consistently communicating, planning, monitoring, and evaluating performance for Technology for ING Australia.

The team delivers CIO business management; strategic planning and insights; commercial management and governance; operations and performance management in strong partnership with the technology leadership team, marketing, finance, HR, risk, procurement, the transformation office and global counterpart.

We are seeking a skilled Commercial Analyst with a strong background in managing technology assets and expertise in budget and financial management including rolling forecast processes.  The successful candidate will play a pivotal role in optimizing technology-related costs, driving financial value
through strategic contract and budget oversight as well as supporting the operational delivery of Software Asset Management (SAM) activities. This role requires a blend of analytical skills, commercial acumen, and strong technology knowledge.

What you’ll do:

• Play a pivotal role in optimizing technology-related costs, driving financial value through strategic contract and budget oversight as well as supporting the operational delivery of Software Asset Management (SAM) activities.

• Support commercial management activities across technology spend (e.g. hardware, software, cloud consumption, and 3rd party services) focusing on cost management and cost optimization

• Develop, manage and monitor the technology budget in collaboration with the stakeholders in business, IT, and Finance teams as well as with global counterparts.

• Support monthly forecast activities for technology costs. Updating the forecast to reflect changing business needs, financial conditions, and contract updates. Identify potential risks of cost overrun and proposing mitigation strategies

• Provide transparency and drive consistency on the management of technology spend budget.
  Identify and implement process improvements to enhance financial tracking, reporting, and
  forecasting accuracy

What we’re looking for

• Minimum 5+ years’ of Analysis through Excel and other reporting systems (e.g. PeopleSoft, Oracle)

• High degree of business and financial acumen

• Advanced licensing knowledge of enterprise software vendors such as Microsoft, IBM, Red Hat, Salesforce.

• Relevant certifications in Fin Ops or Software Asset Management. (e.g. ITIL)

• Experience in Software Asset Management (SAM), including contract tracking and renewal processes is a plus

• Understanding of software asset management and software life cycle process.

• Understanding of cloud services technology (Azure preferred, AWS and GCP nice to have).

What’s in it for you?

Drop everything and learn with over 16,000 professional and personal development courses to choose from

Discounted ING Health Insurance

An additional Rest Day to support your wellbeing

An IMPACT Day to volunteer on approved sustainability activity

About Us

At ING, we want to make life simpler and more worthwhile – for everyone who banks with us, for the people who work with us, and the community at large, too. 

When you come to work at ING, you are joining a team where individuality is not just accepted, it is encouraged. We have built a culture that is fun, friendly, and supportive – it is the kind of place where you can be yourself and make the most of whatever you have to offer. 

We give people the freedom to think differently, take ownership of their work, and make great things happen. We are here to help you get ahead. And with our global network, there is plenty of scope to take your career in new directions, perhaps even ones you have never considered. 

We are all about celebrating success and as a result we are proud to be a WGEA Employer of Choice for Gender Equality and a certified Family Inclusive workplace.  

Sound like the kind of place you would feel at home? We would love to hear from you. 

(One last thing, ING operates a direct talent sourcing model. So, no agency introductions, please.) 

Applications close 15th February 2025

Before you apply 

Here at ING, we consider employee development to be important and encourage existing employees to apply for suitable internal positions. It is expected that any employee applying for a vacant position would have been in their current role for a minimum of twelve (12) months before applying. This may be waived in exceptional circumstances and after consultation with your manager.  

Still in two minds?

At ING, we know that diversity drives innovation. Research reveals that 60% of women and underrepresented groups may pause at this stage, even after starting their application. Don’t miss out on the opportunity to bring your unique perspective to our team - submit your application today!

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