VP, Sector Support - Data and Operational Excellence

ING Wholesale Banking in Singapore

We began operating in Singapore in 1987 where we host the regional Asia Pacific headquarters. With over 300 financial experts, we are the largest wholesale banking branch in Asia. ING stands out in the Asia Pacific region because we go a step further for our customers. We look at things from the client’s perspective which allows us to construct tailor-made solutions to fit the needs of every company we serve. This mentality underpins all our client relations and has produced various prestigious awards.

Data Stewardship

• Develop and implement data governance policies and procedures
• Ensure data quality and integrity across all data sources
• Collaborate with IT and business teams to define data standards and best practices
• Monitor data usage and compliance with data governance policies
• Conduct data audits and quality assessments
• Provide training and support to staff on data management practices
• Maintain data documentation and metadata repositories
• Identify and resolve data-related issues and discrepancies

 Operational Excellence 

• Creation of workflow charts and dashboards to enable the effective monitoring of operational processes and escalation to senior management
• Conduct data analysis and process flows to identify trends, root causes and opportunities for improvement
• Leading Sector Coverage involvement in any new process role out
• Collaborate with other cross-functional teams to implement process improvements
• Drive a culture of continuous improvement and operational excellence within the organisation

Coordination with other stakeholders on various workstreams such as:-

• Internal and external audits.
• Product Approvals (PARPs)
• Risk and Control Self-Assessments
• Key Control Testing

Requirements

• minimum 5 years relevant experience within banking, financial services, regulatory (financial institutions) or consulting industries
• Direct experience in data analytics and/or process optimization projects
• Experience working in either an operational excellence and/or data stewardship role with a financial institution.
• General appreciation of data governance or data analytics
• An ability to communicate effectively with senior clients and stakeholders
• Well-developed influencing and interpersonal skills.
• Ability to maintain composure under stress
• Ability to demonstrate a highly structured thought process
• Excellent project management skills
• Strong solution finding ability
• Team player
• Strong learning agility
• Strong time management and prioritization capabilities