Intern Process Improvement

As a Process Improvement Intern, you will support initiatives aimed at optimizing and digitising operational processes. You’ll work closely with the operations team and process excellence team to analyze workflows, identify bottlenecks, and propose and implement solutions that improve efficiency and effectiveness.

Key Responsibilities

• Assist in mapping and analyzing current processes.
• Collect and interpret data to identify improvement opportunities.
• Support the implementation of process changes and monitor results.
• Collaborate with cross-functional teams to ensure smooth adoption of improvements.
• Prepare documentation and reports for stakeholders.

Rewards and benefits

This is a great opportunity to train with highly skilled people who are experts in their field. You’ll do a lot and learn a lot – not only about your specialist area and the bank, but also about yourself and whether this type of environment is right for you.

You’ll also benefit from:

• Internship allowance of 700 EUR based on a 36 hours work week

• Your own work laptop

• Hybrid working to blend home working for focus and office working for collaboration and co-creation

• Personal growth and challenging work with endless possibilities

• An informal working environment with innovative colleagues

During the duration of your internship at ING, it is mandatory to be enrolled at a Dutch university (or EU-university for EU passport holders).

Applications

Click on the ‘apply here’ button. Please add your CV and motivation letter.

About our internships

Every year, more than 350 students join our internship program. While there are no guarantees about your future, many of our former interns move into a permanent role or onto our International Talent Programme (traineeship).

Whatever happens, an internship at ING is the ideal opportunity to meet a wide variety of people, to build up your own network, and to learn about many different aspects of banking – put simply, it’s a great start to your career.