Sr. Product Manager | Insurance Products @ING Bank

Mission

At ING, we’re on a mission to design simple, intuitive, and trusted digital experiences that help customers protect what matters. As a Senior Product Manager for Insurance Products, you’ll play a key role in shaping and evolving our digital insurance offering — ensuring our products are competitive, compliant, and seamlessly embedded in Home’Bank. This is an opportunity to lead impactful initiatives that support both customer needs and ING’s broader strategic goals.

Your day to day

In this role, you will oversee the end‑to‑end sales processes of digital insurance products. You’ll work closely with insurers and internal teams to deliver smooth, customer‑centric journeys. Your key responsibilities include:

• Managing the digital distribution of the insurance product portfolio and relationships with insurers.
• Owning and delivering product and process enhancements based on business and stakeholder needs.
• Designing, maintaining, and optimizing the insurance sales processes in Home’Bank.
• Coordinating functional and user acceptance testing for product and process changes, including related applications.
• Managing operational risks across insurance processes.
• Ensuring full compliance with internal and external regulations, risk policies, and legal requirements.
• Maintaining effective communication across teams to secure successful project delivery and daily operations.
• Building strong relationships with insurers and internal partners (Risk, IT, Marketing, Operations), including managing service‑level agreements.
• Providing expert support on product‑related topics, customer scenarios, and continuous process improvements.

About the Team

You’ll be part of a tribe dedicated to pioneering innovative lending and insurance solutions that empower clients to navigate their financial journeys with confidence, fostering prosperity and peace of mind for all.
The squad’s mission is to deliver new digital insurance products via the Home’Bank application. We work cross‑functionally, value open communication, and aim to create seamless journeys that align customer expectations with business objectives.

What You Bring to the Team

• University degree in Economics; Finance & Banking is an advantage.
• Minimum 3 years of experience in Product Management (preferably for Insurance products).
• Solid experience in Insurance products.
• Proven ability to coordinate and deliver product/process initiatives end‑to‑end.
• Experience in designing digital processes is a plus.
• Strong stakeholder‑management skills and the ability to influence across teams.
• Analytical mindset, autonomy, curiosity, and a strong drive for results.
• Excellent communication and presentation skills.
• Team‑oriented mindset and ability to work in a fast‑changing environment.

What We Offer

• Impactful work in a fun and collaborative environment.
• Open-concept offices designed for both team work and relaxation.
• Corporate events and social gatherings.
• Hybrid way of working with flexible working schedule and short week options.
• Monthly budget on Benefit platform.
• Extra annual leave days depending on the total length of working experience.
• Growth opportunities through upskilling/reskilling programs and a variety of learning and development platforms: ING Learning Centre, Udemy, Bookster, trainings and certifications.
• Possibility to access internal roles, International Short-Term Assignments or Long-Term Assignments.
• Context to make an impact through Sustainability and Corporate Social Responsibility projects.

Job Application Safety Reminder

We’re seeing an increase in fraudulent job offers. To protect yourself, please:

• Apply only via official ING platforms (ING uses Workday as its recruitment system).
• Verify the sender’s email — it should only come from @ing.com or @myworkday.com.
• Know that ING will never request payments or banking details during the recruitment process.

How to Apply

Click “Apply” on our careers site and submit your application through Workday. We’re excited to meet you!

Discover ING Bank Romania

ING believes in a world where everyone has the right to grow and progress in their own way. We express this in our global tagline, “do your thing”. Perhaps more than in any other large company, we extend our belief in the power of autonomy to our own people. But there’s a catch. In return for great freedom, we expect people to do great things for our customers, our stakeholders, and ING at large.

To work here is to be surrounded by people who are energetic, ambitious, friendly and respectful: talented specialists who take the responsibility and autonomy to make great things happen. We stay curious, thrive on change, and seek new and better ways to make it happen. Active in Romania for more than 30 years, ING Bank pioneered and challenged the local banking industry. Technology and innovation are at the core of what we do, making our products relevant for our customers’ lives and businesses.

ING Bank Romania is the only bank with an organic growth within the top 10 local banks by assets, without acquisitions of client portfolios or other banks. ING Bank Romania is an universal bank with more than 1.8 million customers from three business segments: individuals (retail), SME and Mid-Corporate companies and Wholesale Banking.

Join us!