Business Controller – Global Transformation & Change

Business Controller – Global Transformation & Change

About ING

At ING, we are building the next generation of digital banking. Through innovation, technology, and continuous transformation, we aim to empower people to stay a step ahead in life and business.

ING Hubs Philippines is an integral part of ING's global network, supporting business units worldwide across Wholesale Banking, Retail Banking, Technology, Operations, and Corporate Functions. Working at ING means collaborating with diverse teams, solving complex challenges, and contributing to meaningful change at a global scale.

The Team

The COO and CTO Finance team supports the global COO/CTO organization in making robust business decisions through insightful analysis, strategic advice, and effective business partnering.

The COO/CTO organization is at the heart of ING's ambition to become a leading digital bank. With approximately 40% of ING's cost base residing within Technology and Operations, this function plays a critical role in enabling strategic execution and driving value across the bank.

As part of a highly visible and dynamic finance team, you will work directly with global stakeholders and senior leaders across Operations, Technology, Finance, and Transformation. We continuously challenge ourselves to improve the way we work so we can spend more time where we create the most impact—advising the business and supporting strategic decisions.

The Opportunity

The Global Transformation & Change Finance Team provides financial oversight, governance, and strategic support for ING's global transformation portfolio.

The team advises the Group COO/CTO, Transformation Lead Committee, and senior executive leadership on the financial performance, investment priorities, and value realization of ING's transformation initiatives at both program and portfolio levels.

We are looking for a skilled and driven finance professional to provide financial control, investment governance, and strategic advisory support across ING's transformation portfolio.

In this role, you will partner with stakeholders across the entire bank, helping drive strategic and tactical decisions through financial insights, business case assessments, forecasting, and transformation performance analysis. Your work will directly support senior executive decision-making and contribute to shaping the future of ING's transformation agenda.

Your Responsibilities

Strategic Business Partnering

• Act as a trusted sparring partner to senior management on strategic and tactical decision-making.
• Provide insightful financial analysis and recommendations that support executive leadership decisions.
• Translate complex financial and transformation-related information into actionable business insights.

Transformation Portfolio Oversight

• Support the financial governance and performance management of ING's global transformation portfolio.
• Monitor transformation investments and value realization across programs and initiatives.
• Deliver portfolio-level reporting and performance updates to key stakeholders.

Investment Governance & Business Cases

• Support the development, review, and challenge of investment proposals and business cases.
• Provide financial advice that facilitates decision-making at Investment Committee level.
• Assess assumptions, benefits, risks, and financial implications of transformation initiatives.

Financial Modelling, Forecasting & Analysis

• Develop and maintain complex financial models and forecasting scenarios.
• Deliver timely reporting, analysis, and business insights to support management decisions.
• Identify trends, risks, and opportunities that impact transformation outcomes.

Project & Change Delivery

• Lead projects and initiatives assigned to the Global Transformation & Change Finance team.
• Collaborate across Finance, Technology, Operations, and Transformation teams to drive successful execution.
• Contribute to continuous improvement of governance, reporting, and decision-support processes.

Experience & Qualifications

• Bachelor's or master’s degree in finance, Accounting, Economics, Business, or a related discipline.
• At least 3 years of professional experience in a relevant role such as. Business Controllership, Finance Business Partner, FP&A, Strategic Finance, Corporate Finance, Business Advisory and  Transformation Finance

Technical Capabilities

• Strong financial modelling and forecasting skills.
• Excellent analytical and problem-solving capabilities.
• Experience evaluating investment proposals and business cases.
• Ability to operate effectively in complex and dynamic environments.

Stakeholder Management

• Strong interpersonal and communication skills.
• Ability to influence, challenge, and partner with stakeholders across various levels of the organization.
• Comfortable engaging with senior management and executive stakeholders.

Additional Success Factors

• Knowledge of banking operations, operational excellence, or transformation environments is an advantage.
• Curious, proactive, and continuously looking for ways to improve.
• Strong track record of delivering results within complex organizational settings.
• Fluent in English, both written and verbal.

**If you're passionate about strategic finance, transformation, business partnering, investment governance, and driving executive decision-making, we'd love to hear from you.**