Compliance Officer

Key Responsibilities

• Instructions – The Compliance Officer instructs employees on compliance-related requirements to ensure that they act in accordance with laws, regulations and ING risk appetite as defined in ING Policies, including keeping them informed on developments in the compliance area. In line with ING Values, the Compliance Risk Management function deepens the culture of compliance by enabling the business to act with integrity.
• Procedures Setting, training/awareness & support - The Compliance Officer assists in (i) educating employees on compliance issues, (ii) in acting as contact point for compliance queries, and in (iii) establishing applicability of mandatory policies, minimum standards and/or written guidance about the appropriate implementation and embedding of the compliance-related requirements.
• Identification, assessment & mitigation/remediation – The Compliance Officer will participate in the identification, documentation and assessment of the compliance risks through advice and challenge actions; supports and monitors that employees are investigating, adequately mitigating and/or promptly remediating compliance issues identified.
• Monitoring & reporting – The Compliance Officer monitors the adherence to applicable laws, regulations, policies, the ING Orange Code, as well as the effectiveness of the compliance-related controls; reports the results of the monitoring activities in line with the ING Bank Non-Financial Risk Framework.
• Statutory responsibilities & liaison – The Compliance Risk Management function liaises with relevant external bodies, including regulators, peers, industry bodies and external experts. The Compliance Officer will act as Whistleblower Reporting Officer (WBRO).
• Onboarding Assessment – the Compliance Officer provides compliance inputs and challenge in the Onboarding Assessment, to ensure that adequate risk assessment / due diligence is executed prior to the “Go Live” of outsourced activities from donor entities to ING Hubs Romania.
• Outsourcing - support the Outsourcing (due diligence) process, in a joint effort with vendor and business management, to ensure that a proper due diligence is executed prior to engaging in an outsourcing agreement. From the perspective of Services Provided, the Compliance Officer is involved in assessing the compliance risks.

Key Capabilities/Experience

• Substantial general work experience together with comprehensive job-related experience in own area of expertise to fully competent level. (Over 6 years to 10 years)
• Knowledge regarding Compliance domain and passion for Integrity, Risk Culture and Compliance topics
• Strong understanding of legislation, and the ability to link them into related business processes and services
• Ability to perform risk assessments, Compliance monitoring and reporting as well as quality assurance related activities is considered a plus
• Strong and effective communication skills – fluent in written and spoken English
• Flexible attitude, able to build effective working relationships and thrive in a diversified, global, and multicultural work environment
• Permanent desire to grow professionally by showing willingness to participate in new projects/initiatives

Minimum Qualifications

• Adapts approach and demeanor in real time to match the shifting demands of different situations. For example, takes steps to adapt to changing needs, conditions, priorities, or opportunities. Understands the cues that suggest a change in approach is needed; adopts new behaviors accordingly.
• Operates effectively, even when things are not certain or the way forward is not clear. For example, responds effectively to unclear situations, seeks to 3 resolve ambiguity and make progress. Seeks guidance on how to adapt to changes, responds with appropriate composure and effectiveness.
• Anticipates and balances the needs of multiple stakeholders. For example, shows a strong commitment to identifying all relevant issues and making decisions that maximize outcomes for all key stakeholders. Engages effectively with multiple stakeholders and responds with well-balanced, win-win solutions
• Works independently and provides guidance and training to others while interpreting and applying comprehensive knowledge of laws, regulations and policies in area of expertise.
• Works without supervision and provides technical guidance when required on maintaining high performance while applying a change mindset to the planning, execution and monitoring of business activities during times of change