Recruitment Expert

Background on what ING is about:

ING Hubs Philippines (ING Hubs PH) is an international part of the ING organization delivering services to many Business Units across the world for both Wholesale Banking and Retail Banking activities. Working for ING Hubs PH means working with the most diverse workforce and where no challenge is the same.

At ING our purpose is to empower people to stay a step ahead in life and business. We believe that sustainable progress is driven by people with the imagination and determination to make a better future for themselves and those around them.

ING is changing what banking is. For you, that means plenty of opportunities for personal growth in a continuously evolving environment. If this is the environment you thrive in, then apply and join us in changing the future of banking!

Job Overview

• The Recruiter will be part of the ING HR-Recruitment team that will support ING Manila Hub non-technical hiring
• The Recruiter will be supporting all Non- Technical Business Lines within ING Hubs – Manila and other business lines as needed.
• You will be collaborating with different Hiring Managers, Recruitment Admin and different sourcing partners to deliver the requirement within SLA Understands end-to-end Recruitment Delivery (internal and/or external) and related service level agreements and acts on them
• Solves moderately complex problems and comes up with solutions/measures when problems/exceptions have escalated
• Experience in handling requirements of clients and submit qualified candidates

Key Responsibilities

Talent Sourcing & Pipeline Development

Utilize advanced sourcing techniques (Boolean search, social media, networking, referrals) to identify qualified candidates.
Build and maintain a strong pipeline of passive and active candidates for current and future roles.

Candidate Engagement

Initiate contact with potential candidates through personalized outreach and maintain ongoing communication.
Promote the employer brand and provide an exceptional candidate experience.

Market Research & Insights

Conduct market mapping and competitor analysis to identify talent trends.
Share insights with recruiters and hiring managers to inform sourcing strategies.

Collaboration & Reporting

Partner with recruiters to understand role requirements and sourcing priorities.
Track and report sourcing metrics, pipeline health, and conversion rates.

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Minimum Qualifications

• Minimum three (3) years of solid experience with end-to-end Recruitment particularly handling a wide range of non-technical roles. Strong sourcing expertise in related roles.
• Background in generating and reporting recruitment metrics such as time-to-fill, source of hire, and candidate quality
• Proven experience in managing high-volume technical roles and ensuring timely and effective hiring to meet business needs
• Experienced in Stakeholder Management