Compliance Quality Assurance (CQA) team has the purpose to run local quality assurance activities that include Second Line Monitoring (SLM) Independent Testing activities (incl. Key Control Testing), QA Thematic Reviews, QA Continuous Monitoring and Process Reviews, as well as contributing to Business Line or Group QA-driven initiatives.

The team monitors and assesses the quality of the implementation of policies and procedures aimed at mitigating Compliance risks, perform independent testing in line with Compliance Monitoring and QA guidelines established by the Group Compliance QA team.

Key Responsibilities:

As Compliance Quality Assurance Specialist within the Compliance Quality Assurance Team your key responsibilities will include:

• perform quality assurance activities on Compliance Framework (Conduct and AML risks) on two different fronts: i) independent testing so to assure the quality of the controls in place, and ii) independent review of compliance topics on a risk based approach through thematic, process and continuous QA;

• execute tests/reviews and elaborate results from different Key Control Testing (KCT) and QA initiatives

• To be a content matter expert on quality assurance proposing solutions to be implemented for mitigating Compliance risks;

• support Business Line and/or Global Compliance Quality Assurance in the performance of QA activities where requested and in line with the QA planning;

• use the QA dedicated ING tool in relation to the QA activities;

• experience in the third-party network control environment is a plus;

• Performs ad hoc inspection activities (on-site and/or remotely) in order to ensure ongoing monitoring of the compliance of the activities.

Experience and qualifications:

• You have experience of 5+ years in a risk or control area (e.g., compliance, audit, risk function);

• You have a university degree or equivalent;

Technical, language and other specialized skills:

• You have an excellent level of English (verbal/written);

• You are proactive, with problem solving attitude and in-depth knowledge of the banking processes You are firm when needed, and able to show flexibility when possible;

• You are available for business travel (Max 10%)

• You have excellent collaboration skills and ability to work across functional lines;

• You promote inclusion and diversity  within the organization

• You have relevant knowledge of risks  and related assessment

• You have an investigative mindset, with an understanding of control methodologies;

• You have (data) analytical skills and sound judgement;

Working conditions: Full Time

Duration: Permanent

Location: Milan (hybrid) 

About ING

ING offers many opportunities to build a diverse and rewarding career. You will be joining an international innovative digital bank, the first in Italy to adopt a fully flexible smart working model, and you will be working in a stimulating environment where you can grow both as an individual and as a professional. Our purpose - empowering people to stay a step ahead in life and in business - represents our belief in people’s potential. We don’t judge, coach or to tell people how to live their lives. We empower people and businesses to realize their own vision for a better future.
#doyourthing is our brand direction with us each and every day. It is how we articulate our purpose and our promise to make banking frictionless to the world.
‘do your thing’ is about people being free to live the life they want to live, knowing that they will make their world a little better for it.
Do you think you are "a step ahead"? Apply now!

The benefits of joining ING

In addition to being a part of a great team, working in a fun and innovative environment, we offer:

·Super flexible smart working

·Competitive base salaries and performance based bonuses

·Diverse cultures & Innovative mindsets

·International Environment

·Commitment to sustainability

·Lots of training development opportunities to help you grow

·Lots of moments dedicated to physical and mental well-being

·A special day off when it is your birthday: we call it #doyourbirthday!

·And of course we can’t forget: free water & coffee at the office! 

Our Commitment

Diversity is a fundamental element of our corporate culture, and we are fully committed to creating a safe and inclusive environment, based on mutual respect and the value of diversity, offering equal job opportunities to all qualified candidates.

Job Application Safety Reminder ⚠️

We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING:

·Apply only via official ING platforms: ING uses Workday as its internal recruitment system. Applications should be submitted only via our official career site.

·Check the sender’s email carefully: legitimate communication will always come from: @ing.com and/or @myworkday.com

·No payments or banking details will ever be requested. If someone asks for this information, it’s a scam.

If you suspect suspicious activity, report it immediately. Your safety matters to us.